Identity safe won't let me log-in!
I have used the same password for my Norton identity safe for 3 months.
It's not something I will misspell or forget. I use the country my dad's grandfather comes from and a relatives birth year.
For the last two days, I get an error message that "it is not my login password", the password HINT, tells me I AM correct.
I have to create a new login- which erases all of my data.
Thank God I backed up my info. to my computer via a DAT file or I would have lost everything.
I change my password and get the same error everyday day!
Now I have to use the 'no password required" option, which leaves all of my important passwords vulnerable.
Why is this happening?
PLEASE HELP ME.