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Kudos0

Norton Identity Safe toolbar missing from Firefox

Hello.

Since I've upgraded Firefox to version 10.0.2, my Norton Internet Security Identity Safe toolbar has disappeared.  My version of Internet Security is 19.7.1.5.

Please advise how I can re-instate this toolbar.

Thanks.

Connie

Replies

Kudos0

Re: Norton Identity Safe toolbar missing from Firefox

Hi connieking,

With the release of Firefox 13, Norton Toolbar support for Firefox 10 and earlier versions has been dropped.  Please see the following:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Attention-Firefox-3-through-10-users/m-p/706331/highlight/true#M372

Kudos0

Re: Norton Identity Safe toolbar missing from Firefox

Thanks much for that.  Everything works fine now that I have Firefox 13.

Kudos0

Re: Norton Identity Safe toolbar missing from Firefox

Hello.

Since I've upgraded Firefox to version 10.0.2, my Norton Internet Security Identity Safe toolbar has disappeared.  My version of Internet Security is 19.7.1.5.

Please advise how I can re-instate this toolbar.

Thanks.

Connie

Kudos0

Re: Norton Identity Safe toolbar missing from Firefox

Firefox just had a few more updates and once I did those, the Norton Identity Safe toolbar reappeared.  The updates must have included a patch to fix this. 

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