Norton Online Family Issues!
I've been very disappointed with Norton Online Family. There are two issues that I'll address now and hopefully get some help with:
The biggest problem I am having is that the time monitoring feature just does not seem to work. For instance, today my girlfriend's child\ told me that the computer was showing her 3:00 curfew had been reached and needed me to extend her time. She has no curfew set in her profile, just a three hour time limit. Here is a screen shot of her settings:
The other thing that is CONTINUALLY happening is I get a message this: "Hi Dad,
Norton Safety Minder plug-in is disconnected or disabled on Christine's Laptop . To resume monitoring the Internet activities of your
children, restart the Web browser or restart the computer."
The happens with both computers that have NOF running.
I'm about ready to purchase software from another company as ths is just a headache!
Any assistance Norton can provide?