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Identity safe vault password removal/reset Norton 360
I upgraded my Norton 360 and set up the online vault. All worked fine until today. Now the identity safe program does not recognize the password. I have not found any way to reset or remove the password. It will not let me go back to my local identity safe. Also, when I try to set up a new user it says I have an account and puts me back to the password vault password login. Any ideas on how to reset or get rid of the profile so I can start over?