Not what you are looking for? Ask the experts!
Norton Removal Tool does not work
Norton AV 2011 on my wife's WIN 7 PC (64 bit) suddenly did not work at all, completely frozen.
Removed it using the reemove feature of WIN 7.
Tried to reinstall it but near the end it said there was an error and could not complete.
But list of progams on the computer shows Norton AV but it will not work.
This will not remove using the removal feature of WIN 7.
Downloaded the Norton Removal Tool, this does not appear to work either.
It opens with a page that appears to be cut off at the bottom.
It says Welcome to the Norton Removal Tool and a long list of products which it will remove shown in red type.
When I click on Norton AV 2003 thru 2012 in the list it does nothing.
The page appears to be cut off at the bottom and I can see no other options to click on.
Is there a better way to use the Removal Tool?
What am I doing wrong?