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Kudos0

snap.do search engine taking over my browser

If anyone familiar with snap.do search engine, just showing up and taking over?  I can't get rid of it and neither anti virus/malware programs are detecting it.

Replies

Kudos0

Re: snap.do search engine taking over my browser

ANY other user other than the thread starter is not to use any instructions, scripts or proceedures,  The work though in cleaning a system is individual and only for that system due to a number of factors.

Unfortunately, with the amount of threads means the waiting time is longer, Norton continually Blocking files won't hurt your system but is is just annoying, Please wait and be patient.   I am  trying to keep up, spending hours here to script and clean machines on a first come/first served basis. If you or someone adds to your thread It will be pushed back in line due to the new update.  I use the boards in reverse to what is seen

Please do not run any tools unless instructed to do so. 

  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Do as the instructions ask nothing extra or run things twice
  • If I ask a Question just answer it, don't run anything unless it states.
  • Major steps used:

1. Find

2. Break

3. Destroy

4. Cleanup  (including system as a whole)

Please read every post completely before doing anything. 

  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forum, (sometimes )

  • Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.


Normal Mode

Download OTL http://www.bleepingcomputer.com/download/otl/

Start OTL,  

Click the Scan All Users checkbox.

Change file age to 60 days

Press the 

An OTL.txt  and extras.txt will be created. To attach back in a post

Quads

Kudos0

Re: snap.do search engine taking over my browser

Hi Quads

I'm also having the same problem with snap.do. I have uninstalled the programme via control panel.

I have also disabled it on both google chrome and IE7 browsers and have tried both Norton Power Eraser and Quick Scan to try and set rid of it.

You have said in your reply to the first post that anyone reading your reply to them should not carry out the scan you have attached until they seek individual advice.

Are you able to help me?

Sharon 

Kudos0

Re: snap.do search engine taking over my browser

Hi Quads

Me again! Sorry to be a pain. I found the solution from an explanation of how to remove snap.do on youtube.

xx

Kudos0

Re: snap.do search engine taking over my browser

I too am having the same problem!  Its so annoying and just cant get rid of it.  Any help would be greatly appreciated!!

yogglover :)

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