FBI lockdown virus
Hi, working on my husbands computer. Yesterday, somehow, he picked up the FBI virus ( I think it was yesterday as it did not show up until then ). Tried scanning with Norton while in safe mode and got nothing so figured it was still too new. Restarted in safe mode and restored to previous version dated 9-28 or 29 can't remember which without looking it up again. When computer restarted it seemed okay. I opened the internet and left it there and nothing. Then this morning when he got up it was back. He did nothing but clear the screensaver and it was there. It was NOT there when I went to bed about 12am because I checked his computer.
I could try restoring again... but if the same thing happens I will still be where I am now... so am asking for help removing this virus instead. I did run Power Eraser... downloaded in safe mode and ran it... as it had to reboot I let it and let it boot up normally. I had a long enough window to start the scan before the FBI window popped up. I waited several minutes hoping the Eraser was running in the background. Then I hit the on/off button to restart the computer. As the screen cleared I could see that the scan had finished but it flashed off to quick to see results. I went back in - in safe mode and did it again choosing not to run the same scan, picking instead the one where it did not restart. Ran it - results "CLEAN".
This pc is an Acer running XP Pro - has all the latest updates including service pack 3 from what I understand - it was in the shop about 3 months ago with a virus I could not clean and to replace the hard drive which was going out. They reinstalled everything and updated and I reinstalled Norton when we got it home.
I saw QUADS note about not using the help in other threads instead posting and letting him help you directly so I am posting and hoping for a relatively quick response.
Using Norton 360 -
I came on in safe mode a few minutes ago and while reading posts here the computer restarted itself. Not sure if it was the FBI virus or what. So far I've been here a little longer and not been booted.
Anyway... any help would be greatly appreciated! Thanks