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Kudos1

Ransom Virus

I have a Ransom Virus.  Typical FBI warning to pay $200. Has taken over my computer. Computer OK until I logon to internet then I cannot do anything on computer

Norton has done nothing  HELP

Replies

Kudos0

Re: Ransom Virus

Hello nbvnbv

Please wait for Quads to get to you. Any other posts by others will delay Quads from getting to you and please don't follow any one else's instructions as they may cause more harm than good. Thanks. Sorry Quads for posting this post, but I didn't want O/P to make things worse. I know the previous post will delay you from getting to the O/p but hope my post won't delay it further.

Success always occurs in private and failure in full view.
Kudos0

Re: Ransom Virus

I have a Ransom Virus.  Typical FBI warning to pay $200. Has taken over my computer. Computer OK until I logon to internet then I cannot do anything on computer

Norton has done nothing  HELP

Kudos0

Re: Ransom Virus

Have you tried Norton Power Eraser?:

http://security.symantec.com/nbrt/npe.aspx?

If it doesn' work either:

Malwarebytes.org

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