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Kudos0

Disable Online Vault

I cannot find option to disable online vault, and use local logins only.  Is this optional setup aavailable?  Is fingerprint scan available for logging in locally or to online vault?

Randy

Replies

Kudos0

Re: Disable Online Vault


mochaoso wrote:

I cannot find option to disable online vault, and use local logins only.  Is this optional setup aavailable?  Is fingerprint scan available for logging in locally or to online vault?

Randy


Hi Randy,

Operating system (and SP #), Norton Product (and version #) would make it eaier for us to assist you.  Version can be found on Main Page of Norton product > Support > About. 

I do not know anything about fingerprint scan - other than it is not part of the Norton product.

Please give us more info.

Kudos0

Re: Disable Online Vault

Using Windows Seven  360 Premier Edition Version 20.1.1.2   Fingerprint scan is built into laptop.

Kudos0

Re: Disable Online Vault

Thanks for the info mochaoso,

Since you are on the latest version, how did you upgrade to it?  Do you still have the Local Vault available?

If you did an over the top upgrade you should have maintained the Local Vault.  If you did a clean install (ie removed the previous N 360 2012 version and then installed the upgraded version), then you will not maintain your Local Vault - leaving the Online vault as your only option. 

Let us know your situation and be advised, that when (if) you ever have to reinstall this version, you will loss the Local Vault.  This is by desgin of the new product.

There is actually no way to trun off the online vault - other than logging out of it or avoiding logging into it at all.

Kudos0

Re: Disable Online Vault

One way to see if you have the option to use a local vault is to log out of Identity Safe. Then try to log in again. See if you have an option to log into local vault as well as the default online log in.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Disable Online Vault

Moved to own thread for better exposure.

Replies are locked for this thread.