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Kudos0

Login Assistant

Hi. I always seem to have trouble when it comes to the login assistant. I use Firefox 16.02, but had trouble with version

15 as well. Alot of times when there's a page with a never-before form to fill out, I can't fill in the fields when the Identity vault or login vault whichever its called,  is OPEN. So I have to manually close it on toolbar in order to proceed filling in form. As well, there are many browsing pages that don't have user forms, actually no forms at all and Norton wants to fill out by way of toolbar window. As well as too many forms showing wrong info inside of them. From what I can tell, this Identity safe has gotten worse than the slightly older versions and don't know why this is. I don't see any other complaints quite like mine here and wonder if this is exceptual perhaps. Any ideas on this? Thanks for any help, much appreciated!

plb4333

Norton 360  20.1.1.2

Windows 7 64 bit

Firefox 16.02

HP Pavilion e9270t - CPU I5 750-64bit - 6GB RAM - Win7 PremiumNorton 360 2013 v20.3.0.36

Replies

Kudos0

Re: Login Assistant

Hi. I always seem to have trouble when it comes to the login assistant. I use Firefox 16.02, but had trouble with version

15 as well. Alot of times when there's a page with a never-before form to fill out, I can't fill in the fields when the Identity vault or login vault whichever its called,  is OPEN. So I have to manually close it on toolbar in order to proceed filling in form. As well, there are many browsing pages that don't have user forms, actually no forms at all and Norton wants to fill out by way of toolbar window. As well as too many forms showing wrong info inside of them. From what I can tell, this Identity safe has gotten worse than the slightly older versions and don't know why this is. I don't see any other complaints quite like mine here and wonder if this is exceptual perhaps. Any ideas on this? Thanks for any help, much appreciated!

plb4333

Norton 360  20.1.1.2

Windows 7 64 bit

Firefox 16.02

HP Pavilion e9270t - CPU I5 750-64bit - 6GB RAM - Win7 PremiumNorton 360 2013 v20.3.0.36
Kudos1

Re: Login Assistant


plb4333 wrote:

Hi. I always seem to have trouble when it comes to the login assistant. I use Firefox 16.02, but had trouble with version

15 as well. Alot of times when there's a page with a never-before form to fill out, I can't fill in the fields when the Identity vault or login vault whichever its called,  is OPEN. So I have to manually close it on toolbar in order to proceed filling in form. As well, there are many browsing pages that don't have user forms, actually no forms at all and Norton wants to fill out by way of toolbar window. As well as too many forms showing wrong info inside of them. From what I can tell, this Identity safe has gotten worse than the slightly older versions and don't know why this is. I don't see any other complaints quite like mine here and wonder if this is exceptual perhaps. Any ideas on this? Thanks for any help, much appreciated!

plb4333

Norton 360  20.1.1.2

Windows 7 64 bit

Firefox 16.02


If you are still at version 20.1.1.2, you should run LiveUpdate to get to 20.2.0.19. There were many issues fixed, and it is worth a try.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Login Assistant

Have just updated to version 20.2.0.19 from version 6 and have a problem with the Login Assistant; it's not automatically filling in my logins.

I used to click on Identity Safe and click the site and it would fill in the fields. When I click on Vault Open it brings up a box with my name and password. I have to click copy on my name and paste that in, then click show and copy on the password then paste that in. That's 7 clicks instead of 2 for each site. Am I doing something wrong? How can I get back the functionality I had before, or is this a new security feature? I'm using Firefox 17, by the way.

And why am I having to fill in those annoying reCAPTCHA messages in order to post here?!

Kudos0

Re: Login Assistant

im having the same problem ....already made a post about it .....chrome works fine just firefox 17

Kudos0

Re: Login Assistant

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