360 error 8504, 104
I'm running Norton 360 on my laptop witch Windows 7. Yesterday I couldn't connect to the Internet, I checked and my wi-fi connection is good. Then a Norton window came up saying there was a 8504,104 error. I looked at some old posts in this forum which linked to the Norton support solution, which begins with downloading software to uninstall the current version. I can't do this as I cannot connect to the Internet! I still have the Norton CD, can anyone advise me how to proceed?