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Norton 360 online backup
I recently opened my Norton to check on something and noticed a big, red square with an "X" at the "Backup" box. I followed thru all the prompts to fix the problem but kept getting "unable to access Norton Account at this time. Please try again later." When I went to manage online back ups, I got "This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage". I did the Autofix, and eventualy used the NRnR to uninstall and reinstall (big mistake because now my identity safe is wiped out. What good is it doing to have online vault if I can't put my logins back?) I've tried deleting my subscription and reactivating it. I've log out and back in. I've tried everything I can think of. I have used only 11% of my storage, so that isn't the problem. I've been using Norton products with basically no problem since 1999. It used to be so easy to find a solution to a problem with Norton, on the rare occasion when they did occur, but now, well, I am considering looking for a different program far from Norton/Symantec! And to add to the complication, the box is now green again, but I still cannot gain access to the backup files from my pc BUT I have no problem viewing them from my droid!