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Cannnot Activate Norton Utilities 16
I purchased Norton Utilities 15and soon after Norton Utilities 16 was released.
I attempted to upgrade NU 15 and but received a message to uninstall NU15 and install NU16 which I did.
However when I attempted to activate I received the following:
I spent hours with the Helpdesk, even giving up remote access to resolve the problem. They told me to redownload and reinstall; verified my original key and even gave me a new activation code but I am still receiving the error. Norton support is now sending me on a circuitous route back to the download page.
Of course as of now the 15 days are up, so it is nonfunctional.
Anyone who can help or provide any insight I would greatly appreciate it.