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Kudos0

what is "relevant knowledge"? am i infected

I'm running N360, and today, a pop up message rises up from the sys tray with a message sayint to complete a "survey".  I've never seen it before, and noticed there was a new icon in the sys tray. i hovered over it and it was named relevant knowledge.  I've never installed anything related to that, in fact NO installations recently. i ran N360 and only picked up the usual cookies. looked in control panel and saw is as an installed program. i uninstalled via control panel. ran a malwarebytes scan which found 4 items (this is the first time malwarebytes has EVER found anything on my machine), and deleted successfully.

I guess my question is, am i infected with something? and also, HOW did that get onto my machine? are there any other scans i should run? maybe im just paranoid. shouldn't N360 block things like this?

Replies

Kudos0

Re: what is "relevant knowledge"? am i infected

Thank you! i will give that a try. I got worried when i saw the message and icon in my sys tray all of a sudden. thanks again!:)

Kudos0

Re: what is "relevant knowledge"? am i infected

I'm running N360, and today, a pop up message rises up from the sys tray with a message sayint to complete a "survey".  I've never seen it before, and noticed there was a new icon in the sys tray. i hovered over it and it was named relevant knowledge.  I've never installed anything related to that, in fact NO installations recently. i ran N360 and only picked up the usual cookies. looked in control panel and saw is as an installed program. i uninstalled via control panel. ran a malwarebytes scan which found 4 items (this is the first time malwarebytes has EVER found anything on my machine), and deleted successfully.

I guess my question is, am i infected with something? and also, HOW did that get onto my machine? are there any other scans i should run? maybe im just paranoid. shouldn't N360 block things like this?

Accepted Solution
Kudos0

Re: what is "relevant knowledge"? am i infected

Marketscore.RelevantKnowledge is seen as a PUP, and can come bundled in Freeware programs.

Thus the latest version of Adwcleaner should detect the service, files and other objects.

Quads

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