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Kudos0

TSULoader.exe

Hi, just bought my laptop and had Norton 360 installed. It's running on windows 8. Unfortunately i accidentally downloaded a file (Fast Download) and now i can't delete it. 360 didn't recognize if it was a virus or something. When I try to delete it, it says it's open in Norton 360. When I run scans, it just goes on and it doesn't finish. I downloaded the Norton Removal Tool but the installation doesnt continue.  A bit frustrating because i dont know much about troubleshooting and stuff. Would appreciate it if someone could help me out. Thanks

File Description:       Installer

Type:                           Application

File Version:              2013.1.9.1734

Product Name:         Cloud Software

Product Version:      1.0

Copyright:                 Copyright 2012 Cloud Software LTD

Size:                          308 KB

Language:               Language Neutral

Original Filename: TSULoader.exe

Replies

Kudos0

Re: TSULoader.exe

Hi, just bought my laptop and had Norton 360 installed. It's running on windows 8. Unfortunately i accidentally downloaded a file (Fast Download) and now i can't delete it. 360 didn't recognize if it was a virus or something. When I try to delete it, it says it's open in Norton 360. When I run scans, it just goes on and it doesn't finish. I downloaded the Norton Removal Tool but the installation doesnt continue.  A bit frustrating because i dont know much about troubleshooting and stuff. Would appreciate it if someone could help me out. Thanks

File Description:       Installer

Type:                           Application

File Version:              2013.1.9.1734

Product Name:         Cloud Software

Product Version:      1.0

Copyright:                 Copyright 2012 Cloud Software LTD

Size:                          308 KB

Language:               Language Neutral

Original Filename: TSULoader.exe

Kudos0

Re: TSULoader.exe

Sceenshots of the downloader installing

Quads

Accepted Solution
Kudos0

Re: TSULoader.exe

Thanks for taking the time to help me out... I tried searching for WxDownload Accelerator but apparently WXDownload Fast is the one showing up. I'm not sure if they are the same. 

What I did is have my laptop boot in safe mode and have everything removed and reinstall windows. It worked and hopefully the annoying TSULoader.exe is out of the system.

Kudos0

Re: TSULoader.exe

I found it

Please go to a Malware Removal site like Bleeping Computer, it installs PUP's at least.

I will upload screenshots soon.

Quads

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