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Kudos0

How to remove Norton 360 from destroyed computer

I had a desktop computer that died on me, and I sent it to the recycler.  I still have 2 laptops.  But my Norton account shows that I have Norton 360 installed on 3 computers.  How do I remove the destroyed computer from Norton's count so that I can install it when I get a new desktop computer?

Replies

Kudos0

Re: How to remove Norton 360 from destroyed computer

Hi,

If you contact Customer Support they should be able to help you with this.  Live Chat is often the quickest.  You can reach them at www.norton.com/chat.

Dave

Windows 7 Home Premium x64 SP1 x2 *** Norton 360 v21.6.0.32 *** Norton Security with Backup v22.0.2.17
Kudos0

Re: How to remove Norton 360 from destroyed computer

you can also log in to your norton account and remove the dead pc and reclaim that install for your new machine.

Kudos1

Re: How to remove Norton 360 from destroyed computer

Go here:

https://manage.norton.com/

Sign in with your Norton account, then click the Tab "My Account".

Find your current license and then click the trash can icon next to the dead system.

Dave

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