• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

Kudos0

Lost Norton Identity Safe Toolbar on Chrome

With Norton 360 6.4.1.14 successfully using the toolbar for some time with Chrome on Window 7.  All of a sudden it's gone.  The extension show disabled but I did enable and did restart computer.  Any help appreciated.

Replies

Accepted Solution
Kudos2

Re: Lost Norton Identity Safe Toolbar on Chrome

Hi astronum.

I think you just need to re-enable it.  It would appear that one of the latest Chrome updates decides to un-enable it!

Select Settings: Extensions and you should see it.  Presumably now with the check box empty.  So just click on that and hopefully all will be well.

Good luck.

Edit:  My thanks to Krusty13 for an insight into this.  :-)   

Mike
Kudos1

Re: Lost Norton Identity Safe Toolbar on Chrome

Hi astronum and Andmike,

Mainly for reference (for anyone interested), I have a couple of links from Google which I have good reason to believe will explain the cause of this issue.

Google - Time For A Tune Up

Chromium blog: No more silent extension installs

Hope these help.

Collie21

Collie21 tries to be accurate but may make the odd mistake from time to time.If you notice a mistake he has made, please PM him and let him know and/or leave a reply in the thread to point it out to him.Thanks.
Kudos0

Re: Lost Norton Identity Safe Toolbar on Chrome

This does explain what happened.  Thanks.

Replies are locked for this thread.