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Kudos0

Lost Norton Identity Safe Toolbar on Chrome

With Norton 360 6.4.1.14 successfully using the toolbar for some time with Chrome on Window 7.  All of a sudden it's gone.  The extension show disabled but I did enable and did restart computer.  Any help appreciated.

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Accepted Solution
Kudos2

Re: Lost Norton Identity Safe Toolbar on Chrome

Hi astronum.

I think you just need to re-enable it.  It would appear that one of the latest Chrome updates decides to un-enable it!

Select Settings: Extensions and you should see it.  Presumably now with the check box empty.  So just click on that and hopefully all will be well.

Good luck.

Edit:  My thanks to Krusty13 for an insight into this.  :-)   

Kudos1

Re: Lost Norton Identity Safe Toolbar on Chrome

Hi astronum and Andmike,

Mainly for reference (for anyone interested), I have a couple of links from Google which I have good reason to believe will explain the cause of this issue.

Google - Time For A Tune Up

Chromium blog: No more silent extension installs

Hope these help.

Collie21

Collie21 tries to be accurate but may make the odd mistake from time to time.If you notice a mistake he has made, please PM him and let him know and/or leave a reply in the thread to point it out to him.Thanks.
Kudos0

Re: Lost Norton Identity Safe Toolbar on Chrome

This does explain what happened.  Thanks.

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