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Like quite a number of others I had Norton Safesearch installed when I didnt want it. I searched the web and norton forum and tried all suggestions but coulnt get rid of it.(i use firefox v19) . So I went to chat with norton specialist who took over my computer for half an hour and they couldnt remove it either
I feel really let down that norton installed this search engine and even they cant remove it.
I am currently researching other virus software and intend removing norton 360