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Norton 360 Freezes Windows 8
I hate to post on this forum, but I've checked all the posts associated with 360 freezing and have implemented some of the changes below:
- windows defender is off
- Run the "get support" tool to apply fixes
- unchecked the scan of compressed files
- Scan in safe mode
- Live update
- Installation and utilization of Norton Power Eraser
- Execution of Norton Repair and Reinstall
- Run manually
- Run Scheduled
Sony Vaio S Series
Intel i5 processor
8 gigs of Ram
My computer freezes during the various scans, sometimes it works, but most of the time it will freeze. I've tried isolating each task and running manually but that still froze the computer. I've received a frozen computer on every option offered on Norton 360 and I can't seem to find the reason why. It's a hit or miss and I'm unsure where to go from here. The computer's fan will kick into high gear and everything will be frozen. I wouldn't even be able to run task manager.
Anyone seeing the same issues? I'm afraid that Norton might fry this computer since I run scans when I'm not at my computer or office. I can't believe I'm having this issue especially paying so much to get this tool.
I would appreciate any help in advance