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What is Sweetpacks and why won't Norton 360 Stop and Fix it
I have been infected with the Sweetpacks virus /malware /unwanted program / malicious software.
Nortons response appears to be it is not thier problem.
My research indicates Norton's directs you to other sites to remove the "not a virus" problem. These sites, if I understand direct you to install a competitor's product to remove the software.
Is this correct?
Why is Norton not addressing this?
When I do get it removed, will 360 Stop it in the future?
If not, why not?
If not, why do I purchase 360?