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Kudos0

Circular Windows update (update trying to install over and over)

I got 3 updates that are giving problems:

  • KB2760411
  • KB2760588
  • KB2760583

They are trying to be install over and over again.

I've installed the updates but when I click "check for updates," there they appear again.

Replies

Kudos0

Re: Circular Windows update (update trying to install over and over)

I got 3 updates that are giving problems:

  • KB2760411
  • KB2760588
  • KB2760583

They are trying to be install over and over again.

I've installed the updates but when I click "check for updates," there they appear again.

Accepted Solution
Kudos2

Re: Circular Windows update (update trying to install over and over)

I have the same issue. These Office 2007 updates are still appearing in Microsoft Update even though they have already been successfully installed.

This is reported on Microsoft Answers too: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/updates-trying-to-install-over-and-over-again/2a624908-f4b1-46d8-87ed-caa09674ff4f?rtAction=1378836774249

Kudos0

Re: Circular Windows update (update trying to install over and over)

Let's just hope Microsoft fixes this.

Kudos1

Re: Circular Windows update (update trying to install over and over)

Same thing here.

I've just right clicked them and chose Hide update for now until a fix is released.

Windows 7 x64 SP1 | NSwB 22.1 | MBAM Premium | MBAE Free | HMP.A 2 | SpywareBlaster
Kudos0

Re: Circular Windows update (update trying to install over and over)

FWIW
I too experienced this.
Kudos0

Re: Circular Windows update (update trying to install over and over)

I got these Office 2007 updates offered today even though my Office is 2002 .... I've skipped them and will probably hide them when I get annoyed.

Hugh
Kudos0

Re: Circular Windows update (update trying to install over and over)

IMF I think I downloaded these but I don't have office 2007 I have 2003. Will that cause a problem for my system? Should I uninstall them?
Kudos0

Re: Circular Windows update (update trying to install over and over)

My error have 2007
Kudos0

Re: Circular Windows update (update trying to install over and over)

Microsoft has now acknowledged the issue and is now being written on the Known issues section.


Known issues with this security update

 

  • You may be repeatedly offered this update even though it is already installed. Microsoft is researching this problem and will post more information in this article when the information becomes available.

- KB2760583

- KB2760411

- KB2760588

Kudos0

Re: Circular Windows update (update trying to install over and over)

tb

Thanks

<< To install this security update, you must have 2007 Microsoft Office suite Service Pack 3 installed on the computer.  >>

But I don't and they did ....

Hugh
Kudos0

Re: Circular Windows update (update trying to install over and over)


huwyngr wrote:

tb

Thanks

<< To install this security update, you must have 2007 Microsoft Office suite Service Pack 3 installed on the computer.  >>

But I don't and they did ....


Hi Hugh

In the previous post you mention you have Office 2002, but do you have the Microsoft Office Compatibility Pack with SP3 installed (which is required for editing/viewing docx / xlsx / pptx files)?

If so this is why you're offered with these security updates. The compatibility pack has the same security updates as the full Office 2007 suites.

Kudos0

Re: Circular Windows update (update trying to install over and over)

That could be so -- I"m pretty sure I have the Excel one ..... in which case it would be good if MS altered the KB text! And what the Windows Update on screen note says!

Hugh
Kudos0

Re: Circular Windows update (update trying to install over and over)

Kudos0

Re: Circular Windows update (update trying to install over and over)

I just went to restore the hidden updates but there were no updates to restore.  I don't know what that means, have they installed properly?

Windows 7 x64 SP1 | NSwB 22.1 | MBAM Premium | MBAE Free | HMP.A 2 | SpywareBlaster
Kudos1

Re: Circular Windows update (update trying to install over and over)


Krusty13 wrote:

I just went to restore the hidden updates but there were no updates to restore.  I don't know what that means, have they installed properly?


That's what heppened to me and what I assumed ... In fact I knew they had installed OK because they were listed as such in the Update History even when the repeated listings were happening. That was the bug they fixed and the fix must have taken out the entries even when hidden.

Hugh
Kudos0

Re: Circular Windows update (update trying to install over and over)

Thanks Hugh!

My history shows they installed successfully too, so I won't worry about it.

Cheers.

Windows 7 x64 SP1 | NSwB 22.1 | MBAM Premium | MBAE Free | HMP.A 2 | SpywareBlaster