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Kudos3

Identity Safe crashes in chrome

Have installed latest 360 and find Identity Safe crashes in Google Chrome - On laptop with same result uninstalled/reinstalled chrome and Identity Safe now does not appear in chrome extension list either. Extensive search has not found resolution anywhere. All live updates applied

Replies

Kudos0

Re: Identity Safe crashes in chrome

Have installed latest 360 and find Identity Safe crashes in Google Chrome - On laptop with same result uninstalled/reinstalled chrome and Identity Safe now does not appear in chrome extension list either. Extensive search has not found resolution anywhere. All live updates applied

Accepted Solution
Kudos6

Re: Identity Safe crashes in chrome

 

Seen this TS somewhere else -- Hope it will help you

Remove extension from the settings window.

Go to the location c:\program files\norton 360\engine\<version>\extension, drag, and drop chrome.crx to the settings window of google chrome.

Click on yes to allow installation of the extension.

Restart Google Chrome.

Kudos0

Re: Identity Safe crashes in chrome

Thanks mate - After all my searching I am grateful for such a simple and straightforward solution

Kudos0

Re: Identity Safe crashes in chrome

This solution worked for me as well after numerous AutoFix's Running Installation Repairs and innumerable computer restarts over the past 4 or 5 days..  Any users having the 'Norton Identity Safe has Crashed' error with Chrome should try this fix.

Win 8.1x64_ i7-4700MQ CPU @ 2.40GHz_32GB Ram_N360P_Free MBAM_ 21.5.0.19_FFox 31.0_Chrome 37...102

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