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Kudos0

change vault password

I am using an ipad and I want to change my vault password. How do I do it?

Replies

Kudos0

Re: change vault password

I am using an ipad and I want to change my vault password. How do I do it?
Kudos0

Re: change vault password

You need to change the vault password from your PC.

Be sure you make a backup of your Identity Safe Vault before you do anything.

You need to find the settings screens for you Identity Safe and look for a Change Vault Password link. If you tell us what Norton Product you are using, and what version (click Support - About from the main Norton page), we can give more specific directions.

Are you using a local or online vault?

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: change vault password

You say, "Be sure you make a backup of your Identity Safe Vault before you do anything".  But its not clear how this is done.  The vault is encrypted and stored online.  And there appears to be no method for restoring the vault if you did back it up.

Kudos0

Re: change vault password

To backup your vault, first open your vault, then click the 3 dots beside the Vault is Open on the Norton Toolbar. Then click on Open Identity Safe Settings. Click on the Import/Export tab. From there you can backup your vault.

Note that if you are using an online vault, you may already have backups on your system. At the bottom of the Export page, you will see information on the Automatic Backup. Click on the link 'here' to see where they are stored.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: change vault password

Thank you, this is useful information.