This virus has attached itself to my Google account. How can I get rid of it?
donsmith wrote:This virus has attached itself to my Google account. How can I get rid of it?
In addition to your Norton product, you could try scanning your systems with other free, on demand scanners such as:
Please download the free version, save it to your desktop, and remember to always update it before running any scans.
If the above doesn't fix the issue, you should sign up for help from one of these free malware removal sites where an expert can help you on a one to one basis:
Please read and follow their guidelines in order to get the most efficient assistance.
Let us know how you do.
Thanks for the suggestions I tried one of the free malaware programs you posted & the problem seems to have been eradicated.
donsmith wrote:Thanks for the suggestions I tried one of the free malaware programs you posted & the problem seems to have been eradicated.
Glad the issue is fixed, and thank you for letting us know.
Why do I need another Anti-Malware-Tool like Malwarebytes when I already own Norton Internet Security? What is Norton Internet Security good for when it can't even remove such a thing like Qone8 ?
Qone8 is basically an adware on the computer. These adwares are installed on the computer while you install a genuine software from a free download link/ direct servers.
Generally, you need to be a lot careful while installing the genuine software's since you need to uncheck few options while installing the softwares as adwares like qone8, conduit, websearch are installed in this manner. Now, since the user has allowed the installation of these programs, Norton cannot directly block it. Also, basically they are not termed as viruses but they are adwares/browser hijackers.
These programs do not access the files on the computer but does give annoying popups and redirection.
Detailed removal guide
You can easily remove it manually.
Or use AdwCleaner (free) http://www.bleepingcomputer.com/download/adwcleaner/
We have implemented a new login process tied to your Norton Account. Please see this forum thread for information on logging into your existing account.
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