Not what you are looking for? Ask the experts!
Norton Toolbar not working with Firefox 26.0
I've looked for another topic highlighting my problem but not found one.
Dell desktop running XPSP3 and Norton Internet Security 126.96.36.199.
I upgraded to Firefox 26.0 not realising the Live Update wasn't fully up to date. Since then I've not been able to access the Norton Toolbar or Norton Identity Safe.
Whatever I do "Add-ons" reports Toolbar 2014.6.1.2 is incompatible with Firefox 26.0. Current version of the toolbar is 2014.6.2.3 but Live Update won't install it.
In desparation after trying everything I completely uninstalled NIS using the Removal Tool, uninstalled Firefox using Nero, reinstalled NIS - and went through about half-a-dozen Live Updates including computer restarts until NIS reported it was fully up-to-date.
I then reinstalled Firefox yet the probelm still persists. Exactly the same error message.
Norton Toolbar and Identity Safe are working perfectly in both IE8 and Chrome - so, any ideas please on how to get them working in Firefox 26 considering I've already reinstalled both programs?