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Kudos0

How to retrieve Norton Anti Virus after hard drive broke

how do i go about retrieving my Norto Anti Virus afer my other computer,s hard drive broke and i lost every thing this product was not to expire till May tell me what to do .

[edit:Clarified subject.]

Replies

Kudos0

Re: How to retrieve Norton Anti Virus after hard drive broke

Hi,

This is the wrong forum for your question but I'll try to respond and also have one of the moderators move our messages into the correct forum.

I will assume that you still have your subscription key, if not, say so and we'll cover that base.

To download NAV again on your new drive go to

http://norton.com/latestnav

Your existing key will activate it so you should be good to go until renewal time

Keep us posted

Dick Win7x64 SP1 current NSBU
Kudos0

Re: How to retrieve Norton Anti Virus after hard drive broke

Another option is to log into your Norton Account at https://account.norton.com and click on the yellow Download button beside your current subscription. This will download and install a preactivated copy of your product.

Things happen. Export/Backup your Identity Safe data.

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