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Kudos0

How do I turn off Firefox Privacy Cleanup, please?

In Firefox I'm setting: "Show my windows and tabs from last time" in the options but every time I close and re-open the browser I only get my preferred Home Page and find that the options have been changed back to "Show my Home Page".

In searching for suggestions with this, I have been told that it could be due to Norton's Privacy Cleanup option but the instructions only apply to 360 (I have INternet Security) and I cannot even open the Settings nor find a Men listing to enable me to set my Norton up for this, assuming that is the problem?

Replies

Kudos1

Re: How do I turn off Firefox Privacy Cleanup, please?

Hi Jeffperks,

See the following Mozilla support article for troubleshooting this issue:

How to fix preferences that won't save

Kudos0

Re: How do I turn off Firefox Privacy Cleanup, please?

In Firefox I'm setting: "Show my windows and tabs from last time" in the options but every time I close and re-open the browser I only get my preferred Home Page and find that the options have been changed back to "Show my Home Page".

In searching for suggestions with this, I have been told that it could be due to Norton's Privacy Cleanup option but the instructions only apply to 360 (I have INternet Security) and I cannot even open the Settings nor find a Men listing to enable me to set my Norton up for this, assuming that is the problem?

Kudos0

Re: How do I turn off Firefox Privacy Cleanup, please?

Thank you for the link but I have Norton Internet Security, not 360, and I cannot find any refernce to "Quick Controls" on my version. I'm assuming that the problem that I have is due to Norton's Firefox Privacy Cleanup but the actuak problem is losing all of the tabs (exept for the Home Page) when the browser is closed, despite setting the option: "Show my tabs and windows from last time". Any suggestions, please?

Kudos0

Re: How do I turn off Firefox Privacy Cleanup, please?

Thanks for the suggestion. I have tried disabling extensions without any change but I hadn't added nor changed them prior to this problem arising. Firefox used to be SO reliable in keeping opened tabs after rebooting!

Accepted Solution
Kudos0

Re: How do I turn off Firefox Privacy Cleanup, please?


Jeffperks wrote:

Thank you for the link but I have Norton Internet Security, not 360,.. I'm assuming that the problem that I have is due to Norton's Firefox Privacy Cleanup...


Norton Internet Security does not contain Firefox Privacy Cleanup.  Your issue is most likely a problem with Firefox, itself.  It is almost certainly not a Norton-caused problem.

Kudos0

Re: How do I turn off Firefox Privacy Cleanup, please?

You are correct that NIS does not have the feature and it is only available with N360, so it would seem that Norton is not the problem.

Can you try disabling your extensions to see if one of them is causing this?

"But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?" "The wise man therefore always holds in these matters to this principle of selection: he rejects pleasures to secure other greater pleasures, or else he endures pains to avoid worse pains."

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