Hot Issues - problems with the product that we are currently researching and working to resolve. If you have additional information about the issue, please post it to the existing thread on the subject. Please do not create a new thread for the same subject; this will create confusion about the issue.

- Norton Product may take an unusually long amount of time to load after boot-up (More Information)

- Automatic LiveUpdate may not be turned back on after returning from Full Screen Mode on Norton AntiVirus Gamer Edition (More Information)

Hot Fixes - tools we've created to resolve Hot Issues that were previously reported on the forums. You will see them listed below with a link to the Symantec Knowledge Base article containing the Hot Fix. If you continue to experience the problem after using the Hot Fix, please open a new thread on the subject.

 - SONAR quarantines files that are already excluded for Norton 2010 products (Fix Tool Information)

 

 - "Activation not complete: No response received from the Symantec server" when you activate your Norton 2010 product (Fix Tool Information)

Fixes

The following fixes are included in the NIS/NAV 2010 release (available in the Norton Update Center):

- Fixed an issue where you may not be able to access shared folders on a computer connected to your home network.
- Fixed an issue where the “Security History” link from Quick Scan UI was not working on first click.
- Fixed an issue in Home Networking Map - not warning the user that another user is viewing the map.
- Fixed an issue in Home Networking – removing a remotely monitored device does not persist.
- Fixed unnecessary UAC warnings during install/configuration.
- Fixed a crash in Home Networking Map User Interface.
- Fixed a crash in the AntiVirus Scan User Interface.
- Fixed a contributing issue for Error 3040,10001
- Improved Home Networking remote monitoring Antivirus item formatting
- Added option to allow Pulse Updates to run when laptop is on battery power (Settings/Miscellaneous Settings)
- Added SONAR support for Vista 64-bit
- Allow Context Scanning (Right-Click file scanning) for Vista 64-bit
- Added Norton Product Tamper Protection support for Vista 64-bit
- Added UMPC support
- Added Norton SafeWeb integration
- Site Rating and annotated web search
- hopping Safety (MarkMonitor and buySAFE)
- Changes to allow future LiveUpdate better handle error conditions.
- Fixed an issue with 64-bit LiveUpdate patches.
- Fixed several Winqual reported errors.
- Fixed a compatibility issue with Microsoft Outlook Connector after installation of Norton Add-On Pack.
- Fixed an issue where the product would sometimes interfere with its own ability to match IDS signatures properly.
- Fixed issue where Protection updates download but date does not change.
- Fixed issue where in some cases, if you looked at the details of which updates succeeded and which failed, it would show all updates failed even though only one update failed.
- Fixed issue where Virus Definitions were considered non-valid in certain scenarios.
- Fixed instance where Advanced Protection will fail to start.
- Fixed issue where LiveUpdate fails to download and apply Web Protection definitions.
- Fixed issue with Identity Safe showing garbled characters in a few areas of the User Interface.
- Fixed multiple instances of ccSvcHst.exe crashes caused by components.
- Fixed issue with ccSvcHst failing to shutdown on a reboot (End Task dialog displayed indefinitely).

Tony Weiss
Norton Forums Community Manager
Symantec Corporation