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UISTUB error and missing desktop gadgets
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rlt9999
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Registered: 01-01-2009


rlt9999

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I installed ET2 last night without any major issues, however when 360 V4 first started I got an error message stating that "UISTUB is not compatible with this version of Windows. I am running Windows 7 RC on this machine. I clicked to start 360 V4 anyway and everything went well from there on last night with no issues at all.

Tonight I started the computer and aside from booting noticably slower than before installing V4, I noticed that the clock gadget is missing from my desktop and when I right click the desktop and choose the gadget tab nothing happens. Anyone else seeing this happen? Perhaps it’s the evaluation copy of Windows?

Regards,
Bob 
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10-27-2009 09:39 PM
 
Re: UISTUB error and missing desktop gadgets
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mdturner
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Registered: 04-11-2008



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rlt9999 wrote:
I installed ET2 last night without any major issues, however when 360 V4 first started I got an error message stating that "UISTUB is not compatible with this version of Windows. I am running Windows 7 RC on this machine. I clicked to start 360 V4 anyway and everything went well from there on last night with no issues at all.

Tonight I started the computer and aside from booting noticably slower than before installing V4, I noticed that the clock gadget is missing from my desktop and when I right click the desktop and choose the gadget tab nothing happens. Anyone else seeing this happen? Perhaps it’s the evaluation copy of Windows?

Regards,
Bob 

 

Hi Bob

 

Could you explain "I installed ET2 last night" - sounds like you have a pre-beta release there. Have you actually downloaded and installed the Public Beta?

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10-28-2009 12:31 AM
 
Re: UISTUB error and missing desktop gadgets
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PapauZ
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Registered: 04-08-2008


PapauZ

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rlt9999 wrote:
Perhaps it’s the evaluation copy of Windows?

I think it's more like you running the Win7 RC build... :(
With the latest NIS release (2010) beta test there were reports that it has issues on the RC build, but nothing on the RTM one. It could be because of the different and changed codebase.


 

Window 7 Professional RTM, Norton 360 v4.0.0.107, Office 2010 Technical Preview
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10-28-2009 12:45 AM
 
Re: UISTUB error and missing desktop gadgets
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rlt9999
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Registered: 01-01-2009


rlt9999

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It was my understanding that ET2 is the Public Beta so to answer your question, yes, it was the Public Beta that I installed on a clean system running Windows 7 Ultimate RC with all the current updates.
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10-28-2009 08:03 AM
 
Re: UISTUB error and missing desktop gadgets
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Administrator Tony_Weiss
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Please keep in mind that Norton 360 v4 is compatible with the released version of Windows 7, which I believe is build 7600. If you are using an earlier build, I would recommend testing with the RTM version, and see if the issue still exists.
 

Tony Weiss
Norton Forums Community Manager
Symantec Corporation

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10-28-2009 11:58 AM
 
Re: UISTUB error and missing desktop gadgets
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dreams
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Registered: 11-03-2009


dreams

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Hi Tony,

 

Few minutes back installed N360 v4.0 in my Win 7 RC.

 

Soon after install, got the same uistub error stating compatibility issues. But no issues in the product. It has a green tick mark.

 

Haven't restarted my lappy to check. I previously tested v3.0 and got the same error so removed it, very disappointed now too. Thought v4.0 would work with Win 7 excluding the builds.

 

Anyways nice work on the recent releases.

 

Registered myself here to let you guys know about this, but already this is a known issue. Not bad, I will help all forum members.

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11-03-2009 03:37 AM
 
Re: UISTUB error and missing desktop gadgets
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rlt9999
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Registered: 01-01-2009


rlt9999

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Hi Tony,

 

It looks like the problem was in the pre-release version of Windows 7 as you descibed. I have since installed 360 V4 on Windows XP with Service Pack 3, Vista Home Premium 32 bit, and Vista 64 bit with no problems at all as of yet. I'm still waiting for my Windows 7 to get here and it looks like V4 might be out of beta before it gets here! lol

 

Best regards,

Bob

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11-08-2009 12:03 AM
 
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