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Norton 360 V3.5.11 will not download updates on Windows 7
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123pookie
Newbie
Posts: 2
Registered: 11-03-2009


123pookie

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Norton 360 V3.5.11 will not download updates on Windows 7. Once I click on "live update" it just runs and runs. Norton tech support has spent the last 5 days trying to fix that without a solution.  Also scans do the same thing. Anybody else have this problem and a soluition?
Kudos!
11-03-2009 12:18 PM
 
Re: Norton 360 V3.5.11 will not download updates on Windows 7
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the-og
Regular Contributor
Posts: 68
Registered: 02-20-2009


the-og

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I have install Norton 360 on over 100 Pc's with no probiems.
 
Was this a clean install or a upgrade?
Kudos!
11-05-2009 02:53 AM
 
Re: Norton 360 V3.5.11 will not download updates on Windows 7
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Yaso_Kuuhl Super Virus Trouncer
Super Virus Trouncer
Posts: 2209
Registered: 02-19-2009


Yaso_Kuuhl

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Hi 123pookie,

 

If you upgraded to Windows 7 with Norton 360 installed, please read this document:

 

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&docurl=20091019224313EN

 

 


 

A L I E N

Kudos!
11-05-2009 03:30 AM
 
Re: Norton 360 V3.5.11 will not download updates on Windows 7
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123pookie
Newbie
Posts: 2
Registered: 11-03-2009


123pookie

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It was a clean install. The Symantec Techs have yet to figure it out. I have gone all the way up to their design engineers without anyone finding a solution.
Kudos!
11-05-2009 09:12 AM
 
Re: Norton 360 V3.5.11 will not download updates on Windows 7
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floplot
Super Spam Squasher
Posts: 1004
Registered: 04-11-2009


floplot

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Hi pookie

 

Is your network connection running behind a proxy?

1
Kudos!
11-05-2009 02:29 PM
 
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