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KatieQ wrote:

OnlineFamily.Norton supports following Instant Messengers to monitor Instant Messaging activity for your child:

 

• Yahoo Messenger

• MSN Messenger

• Windows Live Messenger

• AIM (AOL Instant Messenger) - (Note: AIM 7.0 is currently not supported.)

• Google Talk

 

Note: OnlineFamily.Norton does not support Web browser based clients of Instant Messengers listed above. Currently, OnlineFamily.Norton supports Instant Messengers only on Windows. Instant Messengers on Mac are not supported.

 

Thanks,

Katie

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Katie,

Thanks for your response.  Do you think that OnlineFamily.Norton will be enhanced to support the IM ( to GoogleTalk and AIM users) that can be done within the web-based GMail client?  If not, I am going to see if I can find another solution for that.

All of our family PCs are on Windows 7.

Thanks

Hi kalahari,

Thanks for your inquiry.  Supporting Web browser based clients of IMs is on our enhancement list.

Thanks,

Katie

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ddw308gm wrote:
I have my kid use the Google Talk client and block all online chat. It seems that blocking online chat blocks only these web based chatting, not the IM client tools. The combination works very well for me.

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Yes, that works for Google Talk ONLY chat.  Unfortunately, my kids have friends who use Google Talk and others that use AIM.  The Gmail browser supports both of those IM users.

I guess I need to see if they can convince all their friends to use Google Talk...

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ddw308gm wrote:
Yes. When I checked the online chat under the Web tab, it blocked Google Chat.

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How do you block Google Chat within Gmail?  I don't see any way to do that.  I can't get the Chat box to go away on the Gmail left menu (and I know there's an add-on that will move it to right menu).

Unless I am not understanding what you said?  Thanks

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kalahari wrote:

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ddw308gm wrote:
Yes. When I checked the online chat under the Web tab, it blocked Google Chat.

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How do you block Google Chat within Gmail?  I don't see any way to do that.  I can't get the Chat box to go away on the Gmail left menu (and I know there's an add-on that will move it to right menu).

 

Unless I am not understanding what you said?  Thanks

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In OnlineFamily.Norton, go to Settings.

Select Web.

In "How do you want to supervise web activities?", select "Block the site".

In "Check each Site Category that you want to block from..", select "Online Chat".

Then, hit the Update Settings button.

This is what I did to block Google Chat. It should block any web based online chats too.

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ddw308gm wrote:
I have my kid use the Google Talk client and block all online chat. It seems that blocking online chat blocks only these web based chatting, not the IM client tools. The combination works very well for me.

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Just to be clear, this is what I was asking you how you did it.  I don't see how to enable "Google Talk client and block all online chat".  I'm looking to block online chat in Gmail web-based client.  Thanks

kalahari,

Please check "Online Chat" category to block all the online chats.

Thanks,

Katie

KatieQ,

I appreciate your response but that doesn't work.  Blocking "Online Chat" does not block the GoogleTalk chat that occurs from the Gmail web-based client.   I've just tested this again now.

I guess I'll just have to forget about blocking online chat.  I've allowed my kids to use Gmail and they want to use the chat that's built into Gmail -- they do not want to use Google Talk client.  It's weird that Gmail doesn't give the capability to turn off chat in their email web client.