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Mrpotatohead wrote:

Hello Yaso_Kuuhl,

 

Thankyou very much for your quick reply. I did as you suggested and went to install NIS2010 from your link. Unfortunately, I received the following message "The current product must be updated before this upgrade is installed. Please run liveupdate, reboot if necessary, and relaunch this install". I can not run the liveupdate because I can't open my Norton software (because of the clean install i did with Vista). Any help with this would be really, really appreciated. Cheers

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As far as I know the only reason you would see that message is if the NIS 2010 installer detected remnants of NIS 2009 still on your PC. Maybe when you tried to reinstall with the cd some files were installed, I don't know. In any case I would run the Norton Removal Tool to make sure there are no remnants of NIS 2009 on your system, then install NIS 2010 from one of the links provided by Yaso or mdturner. Run it twice with a reboot after each run.  NRT

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Mrpotatohead wrote:

Thankyou Mdturner for your response. I will look into purchasing the NIS2010, I was just trying to do the upgrade from NIS2009 as it is free and I still have some time remaining on that subscription so, as it stands it looks like I'll have to start a new subscription for NIS2010. Thanks

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HI Mrtpotatohead

Sorry if you are getting the wrong impression here. NIS2010 is free to you as you have a valid NIS2009 subscription. You should run the Norton Removal Tool as there ssems to be some remnants of your 2009 product still there and the tool should get rid of that. Then run the 2010 installation and that should solve your issue.