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Norton Community :
Norton Users Discussion Forum :
Norton Internet Security / Norton AntiVirus :
Norton Security Online Error pop-ups
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Norton Security Online Error pop-ups
[ Edited ]
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Daveski17
Contributor
Posts: 25
Registered: 10-12-2008
Message 1 of 8
Viewed 2,894 times
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I recently checked my Norton (Symantec) protection centre. Everything seems to be working fine except when I tried to view the Online Virus Encyclopaedia. Then I got a pop-up stating Norton Security Online Error & telling me to uninstall then re-install Norton Online. I eventually did this with the help of my provider; BT Yahoo. After a process of some three & a half hours this was eventually achieved. The problem is still the same. I can go online & view the encyclopaedia or see it in this site. I get exactly the same pop-up if I click for any security information. The people at BT Yahoo assure me that everything is fine & working & I have all the updates. Has anyone else had this problem? Message Edited by Daveski17 on 10-12-2008 04:06 PM
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10-12-2008 04:03 PM
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Re: Norton Security Online Error pop-ups
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huwyngr 
Rootkit Eradicator
Posts: 6404
Registered: 04-13-2008
Message 2 of 8
Viewed 1,794 times
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<< I eventually did this with the help of my provider; BT Yahoo. >> I take it from this that you are using a branded version of Norton software provided by BT? And that you are in the UK?
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10-12-2008 05:42 PM
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