topic Re: Where is Safe Search in Norton Identity Safe Public Beta

Where is Safe Search

drshlomo — Sun, 04 Mar 2012 21:46:41 GMT

I have recently moved to Identity Safe Beta on Windows 8.

I can't remember if I saw Safe Search Previously with the Beta but I can't find it now, although I do have Safe Web.

Can anyone help, please.

Cheers,

drshlomo. :smileyhappy:

Re: Where is Safe Search

viveksu — Mon, 05 Mar 2012 05:01:55 GMT

Hi,

Norton Safe Search is supported only in few Locations listed below. Is your machine settings has any of the below

mentioned location?

1) United States.

2) United Kingdom.

3) Canada.

4) Germany.

5) Autralia.

Re: Where is Safe Search

drshlomo — Mon, 05 Mar 2012 13:34:21 GMT

viveksu Hi, :smileyhappy:

Thank you for your prompt response to my query.

I am not in the areas that you mention. However, I have used, and am using, Safe search on computers using Identity Safe, but not the Beta version.

Is this restriction applied only to the Beta?

Cheers,

drshlomo.

Re: Where is Safe Search

viveksu — Mon, 05 Mar 2012 16:58:50 GMT

Hi,

No, its common to NIS/N360 Product also. Safe Search is not supported in Norton ToolBar on other locations.

Can you check whether you see a "Enable Norton Safe Search" option in the Norton ToolBar?

Re: Where is Safe Search

drshlomo — Mon, 05 Mar 2012 18:45:28 GMT

viveksu Hi, :smileyhappy:

Perhaps I'm talking about the wrong item. I see "Search" on the Norton 360 v6 toolbar. Is this what you mean?

Cheers,

drshlomo.

Re: Where is Safe Search

MPriya — Thu, 15 Mar 2012 17:18:30 GMT

Let us know if the Norton Safe search is found under Tools > Manage Add-ons > Search Providers.

MPriya :smileyhappy:

Re: Where is Safe Search

drshlomo — Thu, 15 Mar 2012 20:21:17 GMT

MPriya Hi, :smileyhappy:

Thank you for replying to me and welcome to the Boards.

No, only Bing is shown, and this is the default search provider.

Windows 8, Internet Explorer 10, Norton 360 v6.

Cheers,

drshlomo.

Re: Where is Safe Search

MPriya — Fri, 16 Mar 2012 16:10:44 GMT

Thank you drshlomo! :)

By the way, Is it possible to post a screenshot of the same?

And let me know the version of your web browser.

MPriya

Re: Where is Safe Search

MPriya — Fri, 16 Mar 2012 19:06:24 GMT

I just realised that you are using Internet explorer 10.

And I don't think Norton Toolbar is compatible with IE 10 yet since IE 10 is still in beta. :smileyindifferent:

May be you should wait for the full release of IE 10 for the compatible version of Norton Toolbar to be released.

MPriya

Re: Where is Safe Search

drshlomo — Sat, 17 Mar 2012 19:17:14 GMT

MPriya Hi, :smileyhappy:

Yes, I'm using Win 8 with IE10 so perhaps you're right; I should wait.

I would like to add that Norton appears to be working very well in this mode, apart from the loss of Norton search, so I shall continue to be hopeful that it will soon reappear.

Many thanks to you,

drshlomo.

Re: Where is Safe Search

MPriya — Wed, 21 Mar 2012 17:50:24 GMT

You're Most Welcome drshlomo !!! :smileyhappy:

MPriya