topic Re: Discount for NIS/NAV/N360 Users? in Norton Mobile Security

Discount for NIS/NAV/N360 Users?

Bulldoggy — Tue, 11 Oct 2011 18:58:39 GMT

Symantec should give currently registered users of NIS/NAV/N360 a break in the price of NMS Full. How about it, fellows? That's what your competitors are doing. Tell you what: Charge me $15 for NMS and I'll sign up right now.

Re: Discount for NIS/NAV/N360 Users?

erik_carlstrom — Tue, 11 Oct 2011 19:06:50 GMT

While we currently don't offer discounts, I know that that as well as bundles are something that the Sales teams are looking into. We also have other offerings on the horizon in case you've seen the Norton One announcement.

Re: Discount for NIS/NAV/N360 Users?

Bulldoggy — Wed, 12 Oct 2011 14:57:08 GMT

As Johnny Mathis would say:

Too much, too little, too late, let's end it being friends

Too much, too little, too late to ever try again...

Re: Discount for NIS/NAV/N360 Users?

DistEd2 — Wed, 12 Oct 2011 15:29:15 GMT

Bulldoggy,

Have you actually found a Norton competitor that sells a PC-based product that's offering a discount for their mobile product, or are you just assuming they're doing so because it makes sense? As I understand it, a big part of the issue is that the Android Market has no mechanism for doing this (i.e., a Google issue)...so if somebody else has cracked the code, it might point the way for Norton as well if the development team could contact Google naming such a company as an example and find out how they did it.

On an unrelated matter...do I detect a Marine, or is the username just a coincidence?

Re: Discount for NIS/NAV/N360 Users?

Mike1976 — Thu, 13 Oct 2011 10:32:47 GMT

Would be nice to have some sort of discount, as the price is pretty high.

Been using NIS for several years now and hoped the nice little Mobile icon in NIS 2012 would take me to a discount link ;)

DistEd2, yeah some are giving discount, some even totally free. Check G Data Mobile Security.

Erik, do you have any promotions planned for the future? Like AVG Mobilation Pro and Kaspersky have with Chip.de?

Re: Discount for NIS/NAV/N360 Users?

DistEd2 — Thu, 13 Oct 2011 11:09:12 GMT

@Mike1976 - Free is no surprise, because that functionality is supported within Market. But Google has not (to my knowledge) provided the functionality to allow some users to be charged a different price than others for the same product. Promotions are also made difficult because Norton sells through resellers (like Staples) too--and they can't undercut their resellers, or they wouldn't have any for long.

Note that Norton Mobile Security is also available for free, providing the core (anti-malware) functionality to keep your mobile device safe. It's only the premium functions you pay for--and the cost for those is comparable to the other major vendors people know and trust. Of course you can save money by going with some startup nobody's ever heard of--and they may become the next AVG...but it may also turn out you're paying that "bargain" rate for a product that doesn't actually do anything.

Ultimately, it's all about tradeoffs, and the level of risk you're willing to assume, set against the additional cost it would take to remove some more of that risk. The price is pretty high, and I've been encouraging Norton to figure out ways to do some bundling, either with other Mobile products or with the Desktop security products many of us already own. And I know they're working on it, and trying to get the technical issues resolved with Google.

But in the meantime, I've purchased not one, but two of these licenses--because for me, the price is worth the knowledge that, if my smartphone or tablet is lost or stolen, I can locate it, snap a couple pictures of who or what is in front of it, and/or wipe it clean...all from the convenience of the nearest cellphone or computer.

Re: Discount for NIS/NAV/N360 Users?

Mike1976 — Thu, 13 Oct 2011 12:35:37 GMT

@DistEd2

For now I'm still looking around and testing several security tools for Android. NIS for the PC is working fine for me for years, but uncertain about the Android version. Some scanner test videos were posted on youtube 3 months ago and Norton sadly did not do so well. (search "Android Security Test" on youtube)

Yes a NMS Beta version was tested, but only 1 catch.......did not expect to see that at all from Norton.

Re: Discount for NIS/NAV/N360 Users?

DistEd2 — Thu, 13 Oct 2011 13:29:16 GMT

I'd be leery of any "test videos" posted on YouTube LOL Unless a test is run by a known reputable outfit like Consumer Reports or PC Magazine, etc., it was probably done by a particular security software vendor, and designed specifically to show their product "performing" better than their competition. This has been particularly prevalent on Android, where vendors are cranking out "test viruses" that contain a standard "killed" virus concealed within a compressed archive--a method that works well on Desktop operating systems, but is pretty much incompatible with mobile ones.

Shopping around is always good, though, as long as you can interpret what you're looking at. Good luck!

Re: Discount for NIS/NAV/N360 Users?

erik_carlstrom — Thu, 13 Oct 2011 15:46:48 GMT

I remember seeing one of those videos as well. Unfortunately for the tester they decided to use several of the "Eicar" apps to test. The problem with that is that there is no standard on Android like there is for PC. Some of the "Eicar" apps don't even contain the test string within the app code. Did you have any specific concerns around the scanning tests?

Re: Discount for NIS/NAV/N360 Users?

perk — Thu, 23 Feb 2012 17:03:02 GMT

I have NIS download, however, my android does not recognize that I am illegible to access NORTON ONE. How to verify WHY?

Re: Discount for NIS/NAV/N360 Users?

erik_carlstrom — Thu, 23 Feb 2012 17:12:11 GMT

If you're signed up for Norton One, you can check on https://one.norton.com as there's a dedicated support team for Norton One. However, if you haven't received your invite for Norton One then you are not elligible currently.

Re: Discount for NIS/NAV/N360 Users?

DBMaSter — Sat, 17 Mar 2012 01:17:07 GMT

I own Norton360. I have been a Symantec customer for over 25 years. Hell, I have even met Peter Norton on a couple of occasions, the guy who started it all. What does it take to get invited to One Norton?

RWB

Re: Discount for NIS/NAV/N360 Users?

erik_carlstrom — Sat, 17 Mar 2012 19:48:43 GMT

Norton One is out of Beta now, so invites aren't forthcoming anymore. If you've renewed or purchased Norton 360 within the last 60 days, you can get a refund for Norton 360 and purchase Norton One. Support can help you with this if you go to http://norton.com/chat/.