http://community.norton.com/t5/Norton-360/erroneous-program-expiration/m-p/14963#M2897 <p>Last year I renewed my Norton 360 subscription for two years. I received an email stating that my subscription expired on 7/31. It should run for another year (Confirmation {removed}). I haven't been able to find anyway to email this information to Norton. Can anyone there help me? I am currently unprotected even though I paid for the two years.</p><p>&nbsp;</p><p>Thanks.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong><font size="1" color="#ff0000">[edit: removed confirmation number from public post for privacy, note: internally it is still available.]</font></strong> </p><div class='message-edit-history'><span class='edit-author'>Message Edited by Allen_K on </span><span class='local-date'> 08-05-2008</span><span class='local-time'> 01:04 PM</span></div> Tue, 05 Aug 2008 18:04:54 GMT marecwalina 2008-08-05T18:04:54Z http://community.norton.com/t5/Norton-360/erroneous-program-expiration/m-p/14963#M2897 <p>Last year I renewed my Norton 360 subscription for two years. I received an email stating that my subscription expired on 7/31. It should run for another year (Confirmation {removed}). I haven't been able to find anyway to email this information to Norton. Can anyone there help me? I am currently unprotected even though I paid for the two years.</p><p>&nbsp;</p><p>Thanks.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong><font size="1" color="#ff0000">[edit: removed confirmation number from public post for privacy, note: internally it is still available.]</font></strong> </p><div class='message-edit-history'><span class='edit-author'>Message Edited by Allen_K on </span><span class='local-date'> 08-05-2008</span><span class='local-time'> 01:04 PM</span></div> Tue, 05 Aug 2008 18:04:54 GMT http://community.norton.com/t5/Norton-360/erroneous-program-expiration/m-p/14963#M2897 marecwalina 2008-08-05T18:04:54Z http://community.norton.com/t5/Norton-360/erroneous-program-expiration/m-p/14967#M2898 I would suggest you contact support immediately either through the link on your N360 program, or <a target="_blank" href="http://www.symantec.com/support/index.jsp">here.</a> Mon, 04 Aug 2008 13:32:53 GMT http://community.norton.com/t5/Norton-360/erroneous-program-expiration/m-p/14967#M2898 johna 2008-08-04T13:32:53Z