http://community.norton.com/t5/Norton-360/Backdoor-Tidserv-inf-problem-No-Boot-BSOD-7B/m-p/218009#M30489 <p>Can someone please help me with this issue? I am really stuck. Not sure what Im doing wrong...</p> Fri, 02 Apr 2010 04:20:53 GMT gaoshearer 2010-04-02T04:20:53Z http://community.norton.com/t5/Norton-360/Backdoor-Tidserv-inf-problem-No-Boot-BSOD-7B/m-p/217252#M30344 <p><strong>Removing Backdoor.Tidserv!inf virus gave me BSOD.</strong></p><p><strong>Getting error code 7B loop. I’m running N360 V2 and XP SP3. All definitions were updated when I encountered the Backdoor.Tidserv!inf virus. Norton removed several times and it kept coming back so I followed Norton’s instructions for removal. I turned off system restore and went and cleaned the virus through Norton (so I thought) and rebooted to a BSOD.  I tried rebooting to last known good configuration and it worked once for me to remove the threat again and then it never worked after that. I Went through recovery console but was unsuccessful at getting the console to recognize the command Norton said to use. I assume through looking at other posts that the atapi.sys is affected and possibly missing. Can you please help me recover and reboot to windows. I do have most of my data backed up on another drive but I have no image of my current drive and it will take days to replace the programs and get back to where I need to be.</strong></p><p><strong> </strong></p><p><strong>Thank you for all that you do.</strong></p> Tue, 30 Mar 2010 14:55:48 GMT http://community.norton.com/t5/Norton-360/Backdoor-Tidserv-inf-problem-No-Boot-BSOD-7B/m-p/217252#M30344 gaoshearer 2010-03-30T14:55:48Z http://community.norton.com/t5/Norton-360/Backdoor-Tidserv-inf-problem-No-Boot-BSOD-7B/m-p/218009#M30489 <p>Can someone please help me with this issue? I am really stuck. Not sure what Im doing wrong...</p> Fri, 02 Apr 2010 04:20:53 GMT http://community.norton.com/t5/Norton-360/Backdoor-Tidserv-inf-problem-No-Boot-BSOD-7B/m-p/218009#M30489 gaoshearer 2010-04-02T04:20:53Z