topic Re: False downloads in Norton 360

False downloads

Bafadnil — Tue, 03 Apr 2012 21:51:45 GMT

I have just been into my Norton Account and find that I only have 1 download left out of three. As I only have 360 on one machine I don't know what happened to the other download. How do you query that?

Re: False downloads

Krusty13 — Tue, 03 Apr 2012 22:07:24 GMT

Welcome Bafadnil,

You can check with Customer Support about this. Live Chat is usually the quickest. You can reach them here - http://www.norton.com/chat.

Thanks, Dave.

Re: False downloads

dickevans — Wed, 04 Apr 2012 01:23:08 GMT

Bafadnil wrote:
I have just been into my Norton Account and find that I only have 1 download left out of three. As I only have 360 on one machine I don't know what happened to the other download. How do you query that?

Hi,

Did you by chance have to reinstall the program?

Krusty's recommendation to work with customer support via chat is the quickest route to a solution.

Keep us in the loop