topic Add-in ESET Outlook Plugin Error in Norton 360

Add-in ESET Outlook Plugin Error

ZeusZeus — Fri, 27 Apr 2012 08:00:09 GMT

I just purchaced 360 and I get an error launching Outlook from the previously installed ESET program (which I unistalled) I had installed. The error is asking for the EPLGOU something DLL to been disabled in order for Outlook to open. How do I unistall the plugin? Does anyone have a solution to that?

Thank you!

Re: Add-in ESET Outlook Plugin Error

Krusty13 — Fri, 27 Apr 2012 08:47:02 GMT

ZeusZeus wrote:
I just purchaced 360 and I get an error launching Outlook from the previously installed ESET program (which I unistalled) I had installed. The error is asking for the EPLGOU something DLL to been disabled in order for Outlook to open. How do I unistall the plugin? Does anyone have a solution to that?

Thank you!

Hi ZeusZeus,

You could try the ESET Unistaller available here. - http://kb.eset.com/esetkb/index?page=content&id=SOLN2289

Please let us know how you get on.

Thanks, Dave.

Re: Add-in ESET Outlook Plugin Error

ZeusZeus — Fri, 27 Apr 2012 08:54:23 GMT

Dave,

I have already unistalled it using its unistaller but I till get the same error. Any other recommendations? Thank you!

Re: Add-in ESET Outlook Plugin Error

Krusty13 — Fri, 27 Apr 2012 09:01:20 GMT

I found the following KB Article on their site. I hope it helps.

http://kb.eset.com/esetkb/index?page=content&id=SOLN2866&actp=search&viewlocale=en_US&searchid=1335517079015

You may need to uninstall N360 and reinstall ESET to solve this.

Dave.

Re: Add-in ESET Outlook Plugin Error

ZeusZeus — Fri, 27 Apr 2012 09:56:05 GMT

Dave,

Thanks a lot but it didn't work. I will not use Outlook, I'll continue using each client seperataly.

Re: Add-in ESET Outlook Plugin Error

Krusty13 — Fri, 27 Apr 2012 10:03:02 GMT

Here's another KB Article that refers to deleting the extend.dat file. - http://kb.eset.nl/esetkb/index?page=content&id=SOLN767

Dave

Re: Add-in ESET Outlook Plugin Error

ZeusZeus — Fri, 27 Apr 2012 17:06:17 GMT

Dave,

None of these worked, here is what worked:

Inside Outlook go to Tools Menu, click Trust Center, and then Add-Ins, from there you can disable what's necessary. Thanks for your time though. Hopefully I'll be happy with 360.

Re: Add-in ESET Outlook Plugin Error

Krusty13 — Sun, 29 Apr 2012 03:54:20 GMT

Thanks for sharing your solution.

Dave.