topic Re: Norton 360 Renewal Pricing in Norton 360

Norton 360 Renewal Pricing

Billyboy57 — Fri, 04 May 2012 06:37:15 GMT

I have just renewed my Norton 360 v6 subscription at a cost of £64.99, however one week before the price was £59.99. I have now found on Amazon's website Norton 360 v6 selling for £24.99 if you spend more than £30.00 at Amazon. A lot of companies are turning to this type of pricing structure, to entice new subscribers to buy their products, but its wrong.

I am very happy with Norton products, but it does feel that you have been ripped off when you see a big fluctuation in prices.

Re: Norton 360 Renewal Pricing

rkasse — Fri, 04 May 2012 15:26:14 GMT

The renewal on Norton sites are usually not at the best prices available. Consider looking around for better prices prior to the expiration date and then renew by just putting in your new key/code.

As far as your recent purchase goes, you can check with customer support to see if you may cancel your renewal under the 60 day guarantee. If so, you can purchase at a better price and then cancel the more expensive purchase.

Re: Norton 360 Renewal Pricing

peterweb — Fri, 04 May 2012 15:35:32 GMT

One other thing to be sure of is that you are comparing the same version of N360, Standard or Premium.

Other than that, go ahead and look for the best price, and use the key from that purchase.

Re: Norton 360 Renewal Pricing

Billyboy57 — Sat, 05 May 2012 06:40:59 GMT

Thank you for your reply. An Update to my message. I have contacted Norton about this situation, and they have refunded me £16.10, and given me an extra 2 months of subscription.

Kind regards

Re: Norton 360 Renewal Pricing

rkasse — Sat, 05 May 2012 16:59:32 GMT

Billyboy57 wrote:
Thank you for your reply. An Update to my message. I have contacted Norton about this situation, and they have refunded me £16.10, and given me an extra 2 months of subscription.

Kind regards

That's great! Nice going.:smileyhappy:

Re: Norton 360 Renewal Pricing

peterweb — Tue, 08 May 2012 03:01:50 GMT

Billyboy57 wrote:
Thank you for your reply. An Update to my message. I have contacted Norton about this situation, and they have refunded me £16.10, and given me an extra 2 months of subscription.

Kind regards

Another example of the Support department coming through with the right answer.

Re: Norton 360 Renewal Pricing

Stecyk — Tue, 08 May 2012 13:56:03 GMT

The renewal on Norton sites are usually not at the best prices available. Consider looking around for better prices prior to the expiration date and then renew by just putting in your new key/code.

Does that mean you let your current subscription lapse and just purchase a new one prior to expiration? And if so, do you need to change a setting in your account so that it does not automatically bill you?

Re: Norton 360 Renewal Pricing

rkasse — Tue, 08 May 2012 15:38:00 GMT

Stecyk wrote:
The renewal on Norton sites are usually not at the best prices available. Consider looking around for better prices prior to the expiration date and then renew by just putting in your new key/code.

Does that mean you let your current subscription lapse and just purchase a new one prior to expiration? And if so, do you need to change a setting in your account so that it does not automatically bill you?

No, I would not let your subscription lapse. Yes, I would disable the auto-bill feature. To preserve the number of days remaining on your subscription, I would wait for a couple of days before expiration and then renew by clicking Renew at the bottom of the main user interface and then I have key/code. Plug in the key from your new purchase and you should be all set. No need to uninstall/reinstall.

Re: Norton 360 Renewal Pricing

Stecyk — Tue, 08 May 2012 15:43:54 GMT

Thank you for the helpful hint. I hadn't realized that I could purchase keys and plug them in to my current subscription.

Re: Norton 360 Renewal Pricing

rkasse — Tue, 08 May 2012 15:54:03 GMT

Stecyk wrote:
Thank you for the helpful hint. I hadn't realized that I could purchase keys and plug them in to my current subscription.

Although you can purchase keys outright on the net I would not recommend it. No all such purchases are legit. I suggest buying the product at the best price from a reputable retailer either a local store or online. Then just use the supplied key to do your renewal without the need to install the newly purchased product.

Re: Norton 360 Renewal Pricing

Stecyk — Tue, 08 May 2012 16:00:30 GMT

Thank you. That clarified another question. I can use Amazon or whatever to purchase a new software package and then just use the supplied key. Thank you for your help!

Re: Norton 360 Renewal Pricing

dickevans — Tue, 08 May 2012 22:58:13 GMT

Stecyk wrote:
Thank you. That clarified another question. I can use Amazon or whatever to purchase a new software package and then just use the supplied key. Thank you for your help!

Hi,

One more tidbit to add to your new collection of facts. Watch for the sales that usually happen just before the new version of your product is released. Buy the same version as you have installed. The key will work when you update to the latest version when it becomes available. This practice will usually give you the next year of protection with the latest product at the lowest price.

Yes, Symantec/Norton is aware of the method. They do not block it. Just get your new key from a reliable source. There have been reports of people buying keys very cheat that were worthless. Be careful

Stay well and surf safe

Re: Norton 360 Renewal Pricing

Stecyk — Tue, 08 May 2012 23:13:33 GMT

Thank you for your helpful hints. :)