topic Re: Can I find my stolen laptop with Norton 360 I installed already on it? in Norton 360

Can I find my stolen laptop with Norton 360 I installed already on it?

mohsen2165 — Wed, 23 May 2012 12:23:40 GMT

please if any chance I have let me know how I can find my laptop??:smileysad:

Re: Can I find my stolen laptop with Norton 360 I installed already on it?

Bombastus — Wed, 23 May 2012 12:36:43 GMT

Hello!

Sorry to hear about your laptop being stolen.

Unfortunately, there is probably no way to track your laptop through the Norton product that was installed on it. You can contact Symantec customer service, and they will release your license so you can use it again on another computer, though, at least. And you should of course report it stolen to the police. It is unlikely to make their priority list either, but chances to get it back will be higher than by not reporting it anyway.

Hope you do get it back!

Re: Can I find my stolen laptop with Norton 360 I installed already on it?

huwyngr — Wed, 23 May 2012 20:07:24 GMT

mohsen2165 wrote:

please if any chance I have let me know how I can find my laptop??:smileysad:

Some notebook manufacturers will enter the serial number of your stolen laptop in their warranty and service database so that it is flagged if it comes in for service so do get in touch with them too. They will probably want a copy of your police report so do that first.

Do make sure to protect yourself by changing passwords for anything you may have a record of on your laptop and don't use the same password to protect anything on your replacement machine. One of the gurus here also suggested in another thread that you change the security Question and Answer that some sites use as a fall back if you forget your password since they are used as an easier breakthough by thieves .

Re: Can I find my stolen laptop with Norton 360 I installed already on it?

dickevans — Wed, 23 May 2012 23:42:34 GMT

Bombastus said:

" It is unlikely to make their priority list either, but chances to get it back will be higher than by not reporting it anyway."

I'll have to take exception to that. That's all I do in my job is make sure that serial numbers are correctly reported by pawn brokers and owners so I can reunite them.

If the laptop has been registered with the manufacturer they can flag it so that nothing can be downloaded from their site to it.

Hugh has already mentioned making the changes in passwords and security responses so there's not too much more you can do.

When you replace it consider Norton AntiTheft and or LoJack. Both products will give the police a much better chance of finding the computer.

Re: Can I find my stolen laptop with Norton 360 I installed already on it?

SmileyMike — Thu, 24 May 2012 05:11:49 GMT

There are software companies that has programs you can install on netbooks, notebooks and or desktop computer to track your stolen computers. I saw a few at Staples store. I think I also saw one from Norton for smartphones. Where it will protect your private stuff from dum people. If your computer gets stolen. You call the company that you bought the program from . . . They lock it down over the air or WIFI or NET connection. Can somehow track it down. Sometimes can see who took it by webcam use.

Did I get that right!!!!

I look into this also.

Re: Can I find my stolen laptop with Norton 360 I installed already on it?

SUBASH_PRABU — Thu, 31 May 2012 02:28:52 GMT

SmileyMike wrote:

There are software companies that has programs you can install on netbooks, notebooks and or desktop computer to track your stolen computers. I saw a few at Staples store. I think I also saw one from Norton for smartphones. Where it will protect your private stuff from dum people. If your computer gets stolen. You call the company that you bought the program from . . . They lock it down over the air or WIFI or NET connection. Can somehow track it down. Sometimes can see who took it by webcam use.

Did I get that right!!!!

I look into this also.

Take Look at Norton Antitheft: https://antitheft.norton.com/about