topic Re: Last User Activity Problem in Forum Feedback

Last User Activity Problem

AllenM — Sun, 08 Nov 2009 03:25:47 GMT

For Forum Moderator or Symantec employee,

I have been noticing a minor issue which would be good to resolve if possible. I find when I am offering assistance to another user by responding to their post and then when I click on their user name it always shows their Date Last Visited with a date/time stamp which matches the time of *my* response.

Since I noticed this so many times I performed a couple of tests. First I would click on their user name (before responding) and see that the Date Last Visited was some time in the past and they were currently Offline. Then I responded to their post and refreshed the screen where I was viewing their profile. I find that it is very consistent, their Date Last Visited then updates to the time of *my* response.

Has anyone else noticed this?

Thanks

Allen

Message Edited by AllenM on 11-07-2009 07:25 PM

Re: Last User Activity Problem

mdturner — Sun, 08 Nov 2009 03:36:40 GMT

I've noticed issues with the time but it seems as though it is showing the date/time of last activity rather than last visit i.e. They can be on-line but if they aren't doing anything, other than being logged on, then the time does not change.

Re: Last User Activity Problem

AllenM — Sun, 08 Nov 2009 04:02:34 GMT

mdturner wrote:
I've noticed issues with the time but it seems as though it is showing the date/time of last activity rather than last visit i.e. They can be on-line but if they aren't doing anything, other than being logged on, then the time does not change.

Hi mdturner,

This one is specifically when they are Offline both just before and just after my response to their post and yet the Date Last Visited always updates to the time of my ~~post,~~ er I mean response.

Thanks

Allen

Message Edited by AllenM on 11-07-2009 08:02 PM

Re: Last User Activity Problem

dbrisendine — Sun, 08 Nov 2009 04:32:15 GMT

Forum software bug. Been a few lately.

Re: Last User Activity Problem

Yaso_Kuuhl — Sun, 08 Nov 2009 15:02:47 GMT

I have seen, and see, exactly the same thing happen, AllenM - the time of the offline poster's "online" status changes when I respond to their thread :-)

Re: Last User Activity Problem

huwyngr — Sun, 08 Nov 2009 23:56:52 GMT

Anyone noticed that threads you have marked as read or even actually read suddenly appear again the next day as all unread?

I've seen a few today that I know I read or marked yesterday.

Most nights before I close down I mark the whole community as read .....

Re: Last User Activity Problem

dbrisendine — Mon, 09 Nov 2009 01:00:05 GMT

Have these problems been brought up to Lithium's attention? There seems to be a lot of glitches lately that were not there some weeks ago.

Re: Last User Activity Problem

huwyngr — Mon, 09 Nov 2009 02:01:10 GMT

I've not done anything about the re-unread flag but then I've had no comment on others raised in Another Place ....

Re: Last User Activity Problem

mdturner — Mon, 09 Nov 2009 06:35:13 GMT

huwyngr wrote:
Anyone noticed that threads you have marked as read or even actually read suddenly appear again the next day as all unread?

I've seen a few today that I know I read or marked yesterday.

Most nights before I close down I mark the whole community as read .....

That seems to happen quite frequently when I am dealing with posts. Like huwyngr I have everything "read" before I log off in the evenings and see threads the next time I log on showing as having unread posts but nothing added to them - is it perhaps mod intervention?

I get the same issue even during the day.

Re: Last User Activity Problem

TomV — Mon, 09 Nov 2009 07:08:20 GMT

Hi All,

Thats an interesting catch. But I'm going to test this out now by replying to Yaso's message. Yaso is currently shown as offline and here is the screenshot of Yaso's status before posting.

Re: Last User Activity Problem

TomV — Mon, 09 Nov 2009 07:13:25 GMT

After replying to Yaso's message, her status still remains the same. Here is the screenshot of the same.

Edit: I'm not saying that this couldn't be a problem. Just that I'm unable to replicate it at my end.

Thanks,

TomV

Norton Forums Moderator

Symantec Corporation

Message Edited by TomV on 11-08-2009 11:13 PM

Re: Last User Activity Problem

AllenM — Mon, 09 Nov 2009 07:19:00 GMT

Hi Tom,

Thanks for trying this but there has to be something going on. I've been seeing this 100% of the time for at least the last few weeks.

huwyngr

Super Bot Obliterator

Contact

Offline

Date Last Visited: 11-08-2009 11:11 PM

Send this user a private message

I'll post another response after this. :smileyhappy:

Thanks

Allen

Re: Last User Activity Problem

AllenM — Mon, 09 Nov 2009 07:20:12 GMT

Hi Tom,

Here's the next one, showing the Date of Last Activity has changed.

huwyngr

Super Bot Obliterator

Contact

Offline

Date Last Visited: 11-08-2009 11:19 PM

Thanks again

Allen

Re: Last User Activity Problem

AllenM — Mon, 09 Nov 2009 07:30:12 GMT

Another example.

mdturner

Rootkit Eradicator

Contact

Offline

Date Last Visited: 11-08-2009 10:49 PM

Allen

Re: Last User Activity Problem

AllenM — Mon, 09 Nov 2009 07:33:09 GMT

And after.

mdturner

Rootkit Eradicator

Contact

Offline

Date Last Visited: 11-08-2009 10:49 PM

Now I am really confused! This is the first time that the time has not updated to the time of my response in at least a few weeks. This is too weird! :smileymad:

Allen

Re: Last User Activity Problem

AllenM — Mon, 09 Nov 2009 07:38:55 GMT

Trying the same thing with Yaso.

Yaso_Kuuhl

Super Virus Trouncer

Contact

Offline

Date Last Visited: 11-08-2009 03:14 PM

Allen

Re: Last User Activity Problem

AllenM — Mon, 09 Nov 2009 07:40:14 GMT

A thought, I'm trying something.

Yaso_Kuuhl

Super Virus Trouncer

Contact

Offline

Date Last Visited: 11-08-2009 03:14 PM

Allen

Re: Last User Activity Problem

AllenM — Mon, 09 Nov 2009 08:05:10 GMT

Hi Tom,

There has to be an answer here. I am at a loss right now. All I can say is that I've seen no less than 50 or 60+ examples of this in the last couple of weeks alone. Users who were not logged on since as much as 1-3 days before my response and showed currently Offline. Then my response and their time updated to *MY* time and still showed them offline.

Way too much for coincidence.

I need to put on my software engineering hat and think outside the box and see if I can come up with the common denominator. :smileywink:

Yaso, you said earlier that you saw the same thing. Let's figure out the common denominator together. :smileyhappy:

Edit: Could this be specific to certain forums? The first example I showed was huwyngr and it showed that the time stamp changed with my response. Yet when I done the same with mdturner and Yaso it did not change. Huwyngr, did you happen to log on briefly during these few minutes of time when I posted those two responses?

Thanks much

Allen

Message Edited by AllenM on 11-09-2009 12:05 AM

Re: Last User Activity Problem

TomV — Mon, 09 Nov 2009 09:03:43 GMT

Thank you for taking your time to test this out. It certainly seems too much for coincidence.

-Tom

Re: Last User Activity Problem

Yaso_Kuuhl — Mon, 09 Nov 2009 09:38:18 GMT

Hi AllenM,

Yes, I've seen the same thing; and yesterday, when I was replying to a poster who was online but idle (or who had not logged out properly [simply closed the browser window instead of actually logging out]), said poster's time changed to reflect the time of my answer. So it not only happens with offline users, but also with "idle" "online" users.