topic Re: Problems Verifying site in Norton Internet Security / Norton AntiVirus

Problems Verifying site

SimonD — Thu, 02 Sep 2010 16:04:16 GMT

Have tried both methods to verify my site poplartreelodge.co.za with no luck. I have also sent a feedback form twice with no reply, Any suggestions?

According to Norton my site has security risks which I need to resolve but can't resolve these without verifying first.

Once I have verified what should I do to resolve the security issues?

Thanks

[edit: Please do not direct link to unsafe websites per the Participation Guidelines and Terms of Service.]

Re: Problems Verifying site

Yaso_Kuuhl — Thu, 02 Sep 2010 15:45:48 GMT

Hi SimonD,

I'll ask our Safe Web expert Phil_D to help you with your website :-)

Re: Problems Verifying site

Phil_D — Thu, 02 Sep 2010 15:58:21 GMT

Hello SimonD,

Although I cannot see your HTML file (no link provided), the Safe Web meta tag appears to be properly formatted and placed on your home page.

I will notify the Safe Web team of your issue. Please allow them a day or two to respond back to you in this thread.

I don't understand "...but can't resolve these without verifying first". Have you addressed the threats?

In the mean time, could you double check that the URL you submitted to Safe Web exactly matches your website address, letter for letter?

To be notified by email when a reply is posted, go to My Settings > Preferences and check the box for: "Automatically Subscribe Me to Topics I Participate In".

Re: Problems Verifying site

Console_Ops — Thu, 02 Sep 2010 17:01:48 GMT

Hi SimonD

We have manually verified ownership of your website 'poplartreelodge.co.za'
Please follow the site re-evaluation process http://safeweb.norton.com/help/site_owners

Cops

Re: Problems Verifying site

whiplash — Thu, 02 Sep 2010 23:55:14 GMT

SimonD wrote:

According to Norton my site has security risks which I need to resolve but can't resolve these without verifying first.

Once I have verified what should I do to resolve the security issues?

http://safeweb.norton.com/report/show?url=poplartreelodge.co.za

if you view that report, you'll see the 3 threats listed at the bottom and where they are. looks like its the javascript. ;)

Re: Problems Verifying site

SimonD — Fri, 03 Sep 2010 07:06:37 GMT

Yes it does seem to be the JavaScript which as far as I am concerned should be fine... Its and open source photogallery app that I used on my website called Simple Viewer..... http://www.simpleviewer.net/simpleviewer/ Why should there be issues with this and how could one resolve them? I have re downloaded the original app and re-uploaded it into my site but don't understand why there should be an issue...

Thanks for the help