topic Re: NIS blocks download of IE9 and Firefox 4.0 in Norton Internet Security / Norton AntiVirus

NIS blocks download of IE9 and Firefox 4.0

fgandvjbailey — Thu, 19 May 2011 07:00:04 GMT

NIS blocks download of IE9 and Firefox 4.0 - Says settings are wrong. How do I change settings to allow download?

Re: NIS blocks download of IE9 and Firefox 4.0

High_Kicks — Thu, 19 May 2011 09:15:52 GMT

hey!!!

what version of NIS do you use?? besides, can you also give us your OS details?

Re: NIS blocks download of IE9 and Firefox 4.0

huwyngr — Thu, 19 May 2011 15:10:56 GMT

Where are you downloading from?

Are you sure the warning is from Norton and not from Windows?

If it is from Norton and you are downloading using the Run option then Windows may be advising you to disable any AntiVirus program you have installed -- Microsoft has a passion for this.

If this is what you are doing I suggest that when you tell the website source to download you tell it to SAVE and not to RUN and save the file to a location you can find again -- if you are uing Windows 7 it usually defaults to Library / Downloads.

Then when downloaded you can RUN the file from where it is located and if you do want to disable Norton you can cut off your internet connection for safety and then Disable Norton while installing .... but I and many people never do this and have not had problems.

Let us know if any of that fits what you are trying to do.

Re: NIS blocks download of IE9 and Firefox 4.0

fgandvjbailey — Thu, 19 May 2011 17:22:11 GMT

Hi, The box it came in says: "Norton 360 All-in-One Security Premier Edition Version 4.0"

My OS is Windows Vista Home Premium . I have Windows firewall turned off. When I try to download IE9, a window pops up titled "Security Alert" with a message stating "Your current security settings do not allow this file to be downloaded."

I have tried turning off Norton's firewall, but that does not help.

Re: NIS blocks download of IE9 and Firefox 4.0

veera — Thu, 19 May 2011 17:29:36 GMT

The issue is not related to Norton. It's regarding to the security settings of Windows, you can confirm it by checking the issue after removing Norton from your computer.

Re: NIS blocks download of IE9 and Firefox 4.0

huwyngr — Thu, 19 May 2011 18:18:26 GMT

That sounds like a setting in your Internet Browser .....

Try:

Uuse the Default Security Zone settings that are recommended.

Tools>Internet Options - Security tab, click the "Reset all zones to
default" button.

If you do not see the Menu bar in your browser press the ALT key and then it should show while you use it and then disappear again -- or you can set it to always be visible but let's deal with one thing at a time ....

Re: NIS blocks download of IE9 and Firefox 4.0

fgandvjbailey — Thu, 19 May 2011 19:07:11 GMT

Hugh, Tried what you said. Did not make any difference. Next??

Re: NIS blocks download of IE9 and Firefox 4.0

SendOfJive — Thu, 19 May 2011 19:09:43 GMT

Huwyngr is correct that this is an issue of your browser security settings being overly restrictive. Adding the download sites to your Trusted Sites Zone in IE might help, but I have found that if the Internet Zone is set to a higher security setting than its default, sometimes even the Trusted Zone will not permit some downloads. Follow huwyngr's advice to set the IE security zones to their defaults.

Re: NIS blocks download of IE9 and Firefox 4.0

SendOfJive — Thu, 19 May 2011 19:13:31 GMT

Go to Internet Options > Advanced and click the Restore advanced settings button and OK.

Re: NIS blocks download of IE9 and Firefox 4.0

huwyngr — Thu, 19 May 2011 21:18:03 GMT

Try SoJ's suggestions -- much more experienced in this than I am.

You don't ahve any other security system / software firewall installed as well as the NIS do you?

You did not say where you are trying to download IE9 and Firefox from. Please say ....

Re: NIS blocks download of IE9 and Firefox 4.0

fgandvjbailey — Fri, 20 May 2011 03:27:16 GMT

Tried SOJ's suggestion. Did not make any difference.

Hugh, I am trying to download from "Yahoo! Downloads - Beta" , which states "Yahoo recommends upgrading to Internet Explorer 9" , then has a button titled "Windows Internet Eplorer 9 Enhanced by Yahoo" - "Download Now". When I click on the "Download Now" button, I immediately get a pop up window which states "Security Alert" - "your current security settings do not allow this file to be downloaded."

Re: NIS blocks download of IE9 and Firefox 4.0

SendOfJive — Fri, 20 May 2011 05:23:13 GMT

I'm stumped. Overly strict settings in IE for the security zones and the advanced options are the cause of this notification, so if resetting them to their defaults is not working I don't know what else to suggest. What is your current browser and operating system?

Re: NIS blocks download of IE9 and Firefox 4.0

fgandvjbailey — Fri, 20 May 2011 06:07:31 GMT

Current browser is IE8. OS is Windows Vista Home Premium-32 bit.

Re: NIS blocks download of IE9 and Firefox 4.0

huwyngr — Fri, 20 May 2011 22:23:25 GMT

fgandvjbailey wrote:

Hugh, I am trying to download from "Yahoo! Downloads - Beta" , which states "Yahoo recommends upgrading to Internet Explorer 9" , then has a button titled "Windows Internet Eplorer 9 Enhanced by Yahoo" - "Download Now". When I click on the "Download Now" button, I immediately get a pop up window which states "Security Alert" - "your current security settings do not allow this file to be downloaded."

Why not go to the sources? Microsoft for IE9 and Mozilla for Firefox

As for << Enhanced by Yahoo" Beware of strangers bearing gifts! It's probably a tool bar and something that forces Yahoo on you whether you want it or not!

Keep it Simple and go for basics get that working and then worry about adding stuff.

Re: NIS blocks download of IE9 and Firefox 4.0

dickevans — Fri, 20 May 2011 22:32:38 GMT

fgandvjbailey

I have to stand with Hugh on this one. Do everything necessary to eliminate the "enhanced" programs from your system. Get the latest and greatest from their source sites and enjoy. Beta software is always a chance thing. Sometimes it runs like the best thing ever. And then there are other times. If I'm going to test I make sure that my backup program has just finished a full backup and I have also made a fresh image of the drive. Then I proceed slowly and carefully. If the worst happens I can restore the drive. If nothing happens I've just done a little extra work, this time.

Hope this helps

Re: NIS blocks download of IE9 and Firefox 4.0

fgandvjbailey — Mon, 23 May 2011 03:34:49 GMT

Thanks, Hugh. Will try your suggestion when I get a chance Will be very busy all this nexy week .

Thanks to all for your suggestions and support.

Frank .

Re: NIS blocks download of IE9 and Firefox 4.0

dbrisendine — Mon, 23 May 2011 06:10:07 GMT

The download comes from xh_yimg_com (the lines should be dots but I'm not posting a link to there here). You should check to see if your security in IE8 prohibits that site or being redirected to that site.