topic Re: a question in Norton Internet Security / Norton AntiVirus

a question

Saurav — Fri, 07 Oct 2011 03:50:35 GMT

I am using Norton Internet Security 2011 18.6.0.29.

OS Name    Microsoft Windows XP Professional
Version    5.1.2600 Service Pack 2 Build 2600
OS Manufacturer    Microsoft Corporation
Total Physical Memory    2,048.00 MB
Available Physical Memory    1.09 GB
Total Virtual Memory    2.00 GB
Available Virtual Memory    1.96 GB

I want to ask may I use Malware bytes (free version) with Norton Internet Security 2011.

Is it compattable with norton.

I am a new member of the community so,if you need any more information to solve this issue you can ask me freely.

My hgarddisk is of 320 GB.

PLZ HELP ANYONE WHO SOLVES THE ISSUE I AM HEARTLY OBILIZED FOR HIM OR HER FOR THIS HELP.

YOU CAN CHECK MY ACCOUNT INFORMATION TO CONIFRM THAT I AM VALID NORTON CUSTOMER.

MY ACCOUNT INFORMATION

:smileysurprised:

[edit: Please do not post email addresses per the Participation Guidelines and Terms of Service.]

Re: a question

prasanna_a — Fri, 07 Oct 2011 03:52:31 GMT

Hi Saurav,

Welcome to the Norton Community...!

Yes, Malwarebytes is compatible with the Norton and you can use it.

But, we recommend our folks to use Malwarebytes only when you something suspicious with your system as we already have inbuilt protection in our product itself.

Regards,

Prasanna.

Re: a question

delphinium — Fri, 07 Oct 2011 03:53:20 GMT

Welcome to the forum Saurav. The free version of Malwarebytes is very compatible with Norton products as an on-demand scanner. The paid version has real time scanning which may conflict.

Drop in any time.

Re: a question

SendOfJive — Fri, 07 Oct 2011 03:55:25 GMT

Hi Saurav,

The FREE version of Malwarebytes' can be used for on-demand scans without any problem. There is no realtime component in the free version, so there are no conflicts with Norton. Avoid the trial offer for the full version that will be offered when you install the free version of Malwarebytes' - as long as you stick with the unpaid version things will work fine.

Re: a question

delphinium — Fri, 07 Oct 2011 04:17:19 GMT

Gotcha SOJ :smileyvery-happy:

Re: a question

SendOfJive — Fri, 07 Oct 2011 05:03:23 GMT

delphinium wrote:
Gotcha SOJ :smileyvery-happy:

No fair! I got delayed because there was a certain Cat vs. Printer YouTube video that I was playing for my wife.

Re: a question

Saurav — Fri, 07 Oct 2011 05:29:30 GMT

I had successfully installed Malwarebytes and update it.After update I ran a full system scan it dtects the following:-

Scan type: Full scan (C:\|D:\|E:\|F:\|)
Objects scanned: 181309
Time elapsed: 13 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 3
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{1D4DB7D0-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1D4DB7D1-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47a3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\FunWebProductsInstaller.Start (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\FunWebProductsInstaller.Start.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
c:\program files\funwebproducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\Installr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\Installr\2.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
c:\program files\funwebproducts\Installr\2.bin\F3PLUGIN.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
c:\program files\funwebproducts\Installr\2.bin\NPFUNWEB.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
I WANT TO ASK WHY NORTON IS UNABLE TO DETECT ALL THESETHREATS?

Re: a question

SendOfJive — Fri, 07 Oct 2011 06:49:02 GMT

Saurav wrote:
I WANT TO ASK WHY NORTON IS UNABLE TO DETECT ALL THESETHREATS?

Hi Saurav,

If you look closely you will see that these are all just separate pieces of one detected program, FunWebProducts (Adware.MyWebSearch). This is adware, or a Potentially Unwanted Program (PUP), such as a toolbar. Programs like these are more typically detected by antispyware applications rather than antivirus. That is why we recommend occasionally scanning with a product like Malwarebytes' in addition to Norton. If Norton and Malwarebytes' both scanned for exactly the same things there would be no point in using both.

The PUM registry entries are Potentially Unwanted Modifications, which are rarely the result of malware. In this, as in most other cases, they are changes in registry keys that are made by legitimate programs. Norton turns off the antivirus and firewall alerts from Windows Security Center to avoid duplicate alerts when these services are disabled, since Norton also will notify you of these events. Malwarebytes' detects the changes from the Windows default settings but categorizes them as PUMs because there is no way for Malwarebytes' to determine if the changes are malicious, legitimate, or set by the user as preferences.

Like all security programs, Malwarebytes' has its own ideas of what sorts of things should be detected. Once you become more familiar with the way that Malwarebytes' works and the way it classifies threats, the results should become easier to interpret.

Re: a question

Saurav — Wed, 12 Oct 2011 14:56:05 GMT

I AM EXTREAMELY SORRY FOR LATE REPLYING!!

AS YOU ARE TELLING THAT THESE THREATS ARE ONLY DETECTED BY ANTISPYWARE PRODUCTS AS I KNOW NIS 2011 HAS INBUILT ANTISPYWARE FEATURE WHY THIS NOT WORKS TO TERMINATE ALL THESE SPYWARE PROGRAMS.

Re: a question

SendOfJive — Wed, 12 Oct 2011 17:29:14 GMT

Saurav wrote:
I AM EXTREAMELY SORRY FOR LATE REPLYING!!
AS YOU ARE TELLING THAT THESE THREATS ARE ONLY DETECTED BY ANTISPYWARE PRODUCTS AS I KNOW NIS 2011 HAS INBUILT ANTISPYWARE FEATURE WHY THIS NOT WORKS TO TERMINATE ALL THESE SPYWARE PROGRAMS.

Hi Saurav,

Which spyware programs? Malwarebytes found 1 adware program called MyWebSearch/FunWebProducts on your system. Outside of the PUM entries, which are not malicious, all of the other detections pertain to this one item. Unlike viruses, not all adware is always unwanted by users, so the decision by a security company to include a particular adware program in its detections or not is a judgment call and will vary from company to company. If you research Fun Web Products and MyWebSearch, you'll find that it is the type of program that most people would find annoying, but others might actually want. No two companies are ever going to have identical definitions sets, so the fact that Malwarebytes detects one thing that Norton does not is not unusual, nor is it a cause for concern. Believe me, Norton detects many things that Malwarebytes does not, as well.

Re: a question

PC_confused — Wed, 12 Oct 2011 17:39:04 GMT

Hi Saurav I was reading your post and I think you said you are still using Windows XP Pro SP2. Have you considered upgrading to SP3? I don't think SP2 is supported by Microsoft anymore and may leave you open to other problems. Just a thought..

Re: a question

Saurav — Thu, 13 Oct 2011 13:55:52 GMT

Thanx for help now I got understand.I also want to ask what is the correct sollution of error 8504,104.I had also encountered this error but after reinstalling nis it is resoled but one of my friend has encountered this same error he was asking me he do not want to reinstall so plz tell the solution so that I am assist him and also tell the cause of this error.He is using the same OS .

Regards,

Saurav

Re: a question

SendOfJive — Thu, 13 Oct 2011 18:09:06 GMT

Please see the following:

Error: "8504,104" appears on my Norton 2012 product

Re: a question

Saurav — Mon, 17 Oct 2011 15:27:00 GMT

Ya, I had already read that article but I want to know thje cause of these two errors 8504,104 and 3040,40028.

Today I faced the 3040,40028 error ,

Plz tell the cause of the errors and way to prevent them .

I manually update my NIS 2011 daily 2 times then why I"m facing these errors.

Regards,

Saurav.:manindifferent: