topic Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE. in Norton Internet Security / Norton AntiVirus

NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Sun, 08 Jan 2012 12:45:00 GMT

Hi All, twice in the last year i've had to use ERUNT to recover the Registry

and even though,i disabled Anti Virus,Sonar Protection,Firewall and İntrusion Prevention beforehand,

my NİS2012 afterwards became unusable and had to be Un installed / Reinstalled.

Any ideas anyone what else i could do in the future,to prevent this from happening again?

Thank you.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

MagnusLindh — Sun, 08 Jan 2012 13:16:10 GMT

Hey

What Operating System (OS) are you using on your computer?

Do you have all the updates and the latest Service Pack installed on your computer?

Do you have the lastest version of NIS 2012, latest version is NIS 19.2.0.10?

Have you run Liveupdate until you have all the updates downloaded via LU (Liveupdate)?

Have you had another Real-Time Security Program installed on your computer, but you removed/uninstalled it from your computer?

Have you always used Norton Internet Security as your first choice of protection on your computer?

Can you be abosolutely sure that its Norton Internet Security that is creating these problems with your Registry?

Good Luck

Sweman

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

Bombastus — Sun, 08 Jan 2012 13:17:01 GMT

If you restore your registry from some earlier point, when it comes to a program such as NIS, that digs to deep into every crevice of the OS, there is no way it is going to continue working properly with an old registry. Many keys will have changed since the backup, and restoring the old ones will have them point at some things that aren't there or have changes since then.

You should probably look at why you need to restore a corrupt registry with such frequency. It should never become so messed up that you need to do anything special with it.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Sun, 08 Jan 2012 15:07:25 GMT

Hi sweman,

1. W XP HOME SP3

2. Yes

3. Yes

4.Yes

5.No,always had Norton and upgraded to the latest version

6.Yes

7.NO NO that' NOT what i meant. Due to some other (tottaly independent from the NİS2012) issues,the registry got corrupted and needed to be recovered with ERUNT.

The problem is that AFTER the NİS2012 gets disabled,(to perform the Registry recovery)RE ENABLİNG İT doesn't work and needs to be UNİNSTALLED and Reinstalled as a result.

What can i do to prevent the NİS2012 from getting unusable,that is my question.

Thank you.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Sun, 08 Jan 2012 15:22:45 GMT

Thanks for your effort Bombastus,however i don't think you are being realistic here.

Needing to Restore the Registry is something that can happen in daily computing.

That's why programs like ERUNT exist!

Twice in one year is not often,it can due to circumstances happen.Didn't need to do that at all for many years before that.

İ agree with you on the other point you made.

Thanks anyway

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

yank — Sun, 08 Jan 2012 15:36:08 GMT

My experience with the registry is that ERUNT needs to be run prior to ever opening the registry so that you have an up to date backup of the registry, before you start making any changes - or even just looking around.

That said, you mentioned using ERUNT to recover the registry. I would guess you are using an old backup foubnd within C:\Windows\ERDNT.

Something you can try, is to get NIS 2012 back up and running and at that point in time make a backup of your registry.

I am not an expert in this area, but it seems like in order to restore the registry the only function in NIS that might need to be temporarily disabled may be Tamper Protection.

Anyway by taking a backup with NIS up and runing, I would think that would be the "backup registry restore" of choice in order not to lose NIS.

One addtional comment, ERUNT can be setup to make automatic backups on a periodic basis. With the automatics, you could have the most recent (with NIS runing properly) saved and also current.

I'm sure someone will jump in if I am incorrect, as I am a bit out of my comfort zone working with the registry.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Sun, 08 Jan 2012 16:14:01 GMT

Thanks for your reply yank,

ERUNT makes a new Registry recovery point every day upon starting the pc.

Have not set it for periodic auto back ups,will investigate that.

Your comments and sugestions make good sense,will give them a try..

And yes i do disable 'tamper protection,forgot to mention it.

Thanks a lot man,it's appreciated.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

Anna1 — Mon, 30 Jan 2012 17:09:10 GMT

I have been corresponding with various forums regarding choices involving A/V, f-wall, malware and also ERUNT vs Norton and system restore.

I know enough to disable tamper protection to run system restore.

I think it follows you have to disable tamper protection to use ERUNT.

I am debating using MSE, Private Firewall, malwarebytes and also ERUNT,

Norton and system restore(disabling tamper protection).

The conflicts are becoming quite numerous and confusing.

I only wanted to interject that my opinion is that you must disable tamper protection if you are to use ERUNT.

at the least.

Is there anyone who is successfully using both ERUNT and Norton and if so, what modifications do you make?

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Tue, 31 Jan 2012 14:09:38 GMT

Thank you for your input,

however the problem has been resolved.

By that i mean that i contacted the creator of ERUNT,

who has advised me that, no matter what you disable (in your security suite)

by restoring the registry,to a former date will make it necessary to re install,

the security suite.

Disabling Tamper protection(as i certainly did) and whatever else,

won't do any good at all.

However that certainly works with Windows System Restore(have tried that successfully in the past)

So that's that.

Regards

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

Anna1 — Tue, 31 Jan 2012 15:55:01 GMT

Kudos are in order for contacting the creator of ERUNT and resolving this issue.

I will reinstall the security suite when I run ERUNT.

I find that reinstalling the suite is the amswer to many of its problems.

Thank you for digging out the answer.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Wed, 01 Feb 2012 12:19:42 GMT

You are very welcome.

I don't have any problems wıth the NIS 2012,

nor had any wıth the earlıer versıon the NIS 2011,

whıch was my favorıte.

However sınce you do seem to have problems,

may ı suggest the followıng.

Many problems people have wıth the NIS or any other securıty program,

ıs because theır pc's are not properly maıntaıned,

or,there may be remnants of former securıty suıtes present,

or even remnants of former NIS present on the system.

What ı always do ıs thıs:

Don't be content wıth the Norton Removal Tool to remove every trace of the program.

Go to 'Program Fıles' and delete any NIS Folder,then go

to your' logon name', AND 'All Users'open 'applıcatıon data' and check 'for any NIS Folder(s)

Delete them.

Fınally empty your 'temp' and 'prefetch' pages

clean out the drıve,

Use CCleaner (ıf you don't have ıt ı recommend you get ıt ıt's FREE)

to search and delete what ever ıt fınds.(remove old entrıes from the regıstry as well)

It's pretty safe(ın my opınıon.

Then reboot,

Check ıf your drıve needs defragmentıng ıf so do ıt,

and then re ınstall your securıty suıte.

Proper maıntaınıng of the system ıs essentıal,

ıf ıt ıs to perform at optımal level.

If you have any questıon /comments please

feel free to ask.

P.S Another thıng ı would do,BUT would NOT recommend (ıf you are NOT famılıar and at ease wıth the 'Regıstry Edıtor)

ıs remove any entrıes there about any other Securıty Suıtes,

that may be stıll lısted.

But that's only somethıng someone experıenced should do,

and you probably DON'T NEED IT.

Just thought ı mentıon ıt,as ı use ıt when necessary.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

Anna1 — Wed, 01 Feb 2012 15:32:36 GMT

I have made note of your suggestions which I appreciate.

I have Norton Security Suite free for Comcast users, ver 5.1.0.29.

All seems to be running well.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Wed, 01 Feb 2012 15:59:14 GMT

I need to clarıfy the followıng:

I wrote

'Use CCleaner (ıf you don't have ıt ı recommend you get ıt ıt's FREE)

to search and delete what ever ıt fınds.(remove old entrıes from the regıstry as well)'

By that ı meant that CCleaner wıll remove any old entrıes from the regıstry as well,

that ıs ıf you so wısh.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

Anna1 — Wed, 01 Feb 2012 19:34:48 GMT

I use Ccleaner often but only the Windows part or as you are suggesting, entries from an old program.

Thank you

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

Anna1 — Wed, 01 Feb 2012 19:55:18 GMT

,I was going through your directions regarding purging the machine of Norton and had a question about your following quote,"

then go to your' logon name', AND 'All Users'open 'applıcatıon data' and check 'for any NIS Folder(s)

Delete them. I could not find this.

Also, two comments if I may;

Emptying the entire prefetch folder will slow it down so you must be referring to just the entries regarding Norton,and

defragmenting will slow down any images you create as backups because the program recognizes rearranged files and the image becomes larger almost the size of a full image.

There certainly are so many caveats and conflicts these days.:smileywink:

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Thu, 02 Feb 2012 11:52:28 GMT

Ok,

1.C:/Documents & Settings/Anna 1?/ OR All Users,

meaning,

Double click My Computer(on your desktop)>then the C: Drive(assuming that's where your windows installation is)

then double click Documents &Settings,then double click the folder that has your name on it(that's your logon name)

then double click Application Data,

if there is anything of Norton delete it.

Where the Application Data is,you'll also see the Start Menu folder,

look in there as well.

Then again Documents &Settings,and this time double click the All Users folder,

follow the steps as with your logon name.

Re:the prefetch ,don't worry about it will repopulate soon enough,

delete everything.

Re:defragmenting if your drive is badly defragmented,and windows own or any other defragmenting tool,

advises you to defragment ,i would do so.

İ'm on W..XP and regularly defragment my drive,

i find it very useful indeed,with no problems re back ups,

or anything else.

İf you have any more questions / comments,

feel free to ask.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

Anna1 — Thu, 02 Feb 2012 19:20:42 GMT

Thank you for being so generous with your time.

All is clear except your quote below.

I have Win 7 x 64 and should have stated that to begin with -sorry.

The following quote from you understandably will not work with different o.s.'s

I can get to 'users' by opening the C: drive where it has 2 folders -public and us. I open us which is who we are and see all my libraries and documents and a lot of other data but no documents and settings. Then in Windows I do not find documents + settings.Perhaps it is the 'users' folder you are referring to?

"1.C:/Documents & Settings/Anna 1?/ OR All Users,

meaning,

Double click My Computer(on your desktop)>then the C: Drive(assuming that's where your windows installation is)

then double click Documents &Settings,then double click the folder that has your name on it(that's your logon name)

then double click Application Data,

if there is anything of Norton delete it.

Where the Application Data is,you'll also see the Start Menu folder,

look in there as well.

Then again Documents &Settings,and this time double click the All Users folder,

follow the steps as with your logon name."

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Fri, 03 Feb 2012 11:44:34 GMT

Well i'm not familiar with W.7 therefore ı can't tell you where to find what.

However,there is an easy way to find out anything you may need.

You can either search on Google for info,

by writing your question on the search box,

or go to Mıcrosoft Forum sites,where you can ask and get answers there.

All you'll have to do is register.

Or go to http://aumha.net/viewforum.php?f=84 This forum ıs excellent to ask and get answers to your questıons.

Or go to http://www.bleepingcomputer.com/forums/forum167.html also very good.

Or go to http://www.geekstogo.com/forum/forum/79-windows-vista-and-windows-7/ ditto as above.

İ can still answer any security questıons you may have,

and can suggest and recommend important FREE programs to add to the security your NİS provides.

Let me know how you go.

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

Anna1 — Fri, 03 Feb 2012 15:12:34 GMT

I feel you have helped me as much as different o.s.'s allow and also feel the isues are resolved.

I find What The Tech and Major Geeks to be good resources and have used them for years.

Right now I am working on ERUNT.EXE as ERUNT is not compatible with Win 7x64. Altho I have the work arounds for ERUNT I would hope ERUNT.EXE can be downloaded and not have to be modified.

So, it's on to that next project..

Thank you

Re: NİS 2012 GETS CORRUPTED AND NEEDS REİNSTALLİNG WHEN REGİSTRY CHANGES ARE MADE.

mysoul — Fri, 03 Feb 2012 17:41:52 GMT

You are welcome.

Re:extra security

Hope you're familiar and using Win Patrol PLUS.

İt's an absolute must have,

a real gem..

Works perfectly well with the NİS.

So i highly recommend it.

Regards.