topic Re: Identities at log-in turning into Chinese in Norton Internet Security / Norton AntiVirus

Identities at log-in turning into Chinese

6sMum — Wed, 07 Mar 2012 17:48:38 GMT

Hi, I've used Identity Safe to store my usernames and passwords for various sites I visit. I have recently started to experience something weird - my user name gets changed into Chinese! I have copied some below - I copy and paste them into Google Translate and strange sentences are revealed. Am I the only one to experience this? Do I have a virus, despite Norton Internet Security being installed and Power Eraser finding nothing? I am on a new Acer laptop, running Windows 7 and I'm in Cambridge, UK. This is worrying me, so any help or advice would be much appreciated, thank you.

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Re: Identities at log-in turning into Chinese

peterweb — Wed, 07 Mar 2012 21:06:48 GMT

There have been numerous references to this issue with NIS and 360. Symantec is aware of this and is working on it. We are all waiting for a fix.

Re: Identities at log-in turning into Chinese

6sMum — Wed, 07 Mar 2012 22:38:11 GMT

Thanks peterweb, I don't feel quite so vulnerable and alone now!

Re: Identities at log-in turning into Chinese

Trevor_Work — Thu, 08 Mar 2012 10:34:20 GMT

Is solved the correct status here? I cannot find a solution to this, but have the same problem on logout ever since I upgraded to NIS 2012 - but only on some log-outs. Bizarre isn't it?

Any ideas anyone?

Re: Identities at log-in turning into Chinese

peterweb — Thu, 08 Mar 2012 15:35:09 GMT

Technically, the question has been answered . No, the problem itself has not been solved yet. Many of us are eagerly awaiting the solution.

Re: Identities at log-in turning into Chinese

Trevor_Work — Fri, 09 Mar 2012 15:37:37 GMT

Curious sub-set of the real world ...

Re: Identities at log-in turning into Chinese

syskill — Fri, 09 Mar 2012 15:53:31 GMT

I come from China, I think this is not Chinese.

Chinese Simplified like ：你好

I do not know How to represent those of English.

in Chinese ，that means：乱码

Re: Identities at log-in turning into Chinese

peterweb — Fri, 09 Mar 2012 17:37:34 GMT

syskill wrote:
I come from China, I think this is not Chinese.
Chinese Simplified like ：你好

I do not know How to represent those of English.

in Chinese ，that means：乱码

I cannot quote the proper thread, but it has been identified that these characters are actually placeholders for what should be the proper log in characters. They just appear to be Oriental to those of us that do not know the language.

Re: Identities at log-in turning into Chinese

SendOfJive — Fri, 09 Mar 2012 22:39:14 GMT

If you look closely, these are little boxes with letters and numbers in them. The letters and numbers are the Unicode value for the Unicode character that is meant to be displayed, but is instead missing. I'm not sure why we are seeing this in the log-in entries. Normally you will see these on a web page when a character that the Unicode value calls for cannot be found in the browser's fonts for the encoding that has been selected. That is why the earlier text, "in Chinese ，that means：乱码" still may not show any Chinese characters - the browser can't find the correct glyph, and so substitutes the placeholders.