topic Please Help! Need to delete optimizer pro but Norton does not see it as a threat. in Norton Internet Security / Norton AntiVirus

Please Help! Need to delete optimizer pro but Norton does not see it as a threat.

laine81 — Thu, 26 Apr 2012 14:51:20 GMT

Hi, I apologize now as i am a bit of a computer numpty! I somehow managed to download Optimizer Pro onto my laptop. It is now giving me bogus messages about threats and problems and making it run generally slowly. I read somewhere that this file is spyware and bad news but i cant uninstall it the usual way. I have norton installed but it doesnt see it as a threat.

If anyone has any advice i would be very grateful.

Elaine

Re: Please Help! Need to delete optimizer pro but Norton does not see it as a threat.

Quads — Thu, 26 Apr 2012 23:31:42 GMT

Download OTL hxxp://oldtimer.geekstogo.com/OTL.exe (change the hxxp to http) save it to your Desktop.

Double click on OTL.exe to run it. Right click OTL.exe and select run as administator for Vista and Win 7.

Click the Scan All Users checkbox.

Change file age to 60 days

Press the

Quads