http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/712039#M202663 <p>Does Norton have a customer service line so that I can talk to someone about my problem?</p> Sat, 05 May 2012 16:31:10 GMT mattfoster05 2012-05-05T16:31:10Z http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/710787#M202549 <p>Hi there,</p><p> </p><p>Norton Internet Security has decided to dip into my archives and delete the installer for an old program. This program is completely harmless. I know because I operated it on my computer without incident for two years with Norton installed. Right now I don't have this program installed but I'd like to keep the installer just in case I decide to install it again in the future.</p><p> </p><p>However, because I refuse to consent to the final elimination of the installer, Norton flashes a warning every five minutes or so. And Norton will not give me the option to restore the installer. It says on the bottom, &quot;Removed files are quarantined, click here to restore.&quot; But when I click there, it gives me an empty list and no option to restore.</p><p> </p><p>How do I force Norton to restore this file? I can understand that Norton doesn't want people making stupid decisions. But there needs to be an override.</p><p> </p><p>Thank you!</p><p> </p><p>Matt</p> Fri, 04 May 2012 07:36:52 GMT http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/710787#M202549 mattfoster05 2012-05-04T07:36:52Z http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/711749#M202640 <p>Seriously, I need an answer to this. This is not a minor problem. The Norton &quot;Action Required&quot; box is still flashing at over 24 hours later. The only alternative I have is to uninstall Norton. And even then I'm worried that I will have lost these very important and very expensive files.</p><p> </p><p>If no one here can answer this question, can someone please point me to someone who can?</p> Sat, 05 May 2012 07:43:00 GMT http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/711749#M202640 mattfoster05 2012-05-05T07:43:00Z http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/712039#M202663 <p>Does Norton have a customer service line so that I can talk to someone about my problem?</p> Sat, 05 May 2012 16:31:10 GMT http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/712039#M202663 mattfoster05 2012-05-05T16:31:10Z http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/712159#M202677 <p>hello,</p><p>Ya you can find a customer service for norton. Follow the link below</p><p> </p><p><a target="_blank" href="https://www-secure.symantec.com/norton-support/jsp/contact/contact.jsp?lg=english&amp;ct=united+states&amp;product=home&amp;version=1&amp;pvid=f-home">https://www-secure.symantec.com/norton-support/jsp/contact/contact.jsp?lg=english&amp;ct=united+states&amp;product=home&amp;version=1&amp;pvid=f-home</a></p> Sat, 05 May 2012 18:20:18 GMT http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Internet-Security-randomly-decided-to-delete-an-important/m-p/712159#M202677 AdityaTiku 2012-05-05T18:20:18Z