topic Re: Security Center and NAV2010 in Norton Internet Security / Norton AntiVirus

Securit Center and NAV2010

KLR — Fri, 18 Sep 2009 06:34:01 GMT

Security Center is not seeing NAV. It was last week.

Is there anything I can do to fix this, other than have SC not monitor AV,

A reinstall of NAV needed??

Ken

Re: Securit Center and NAV2010

Quads — Fri, 18 Sep 2009 06:43:37 GMT

XP or Vista?? Could it be to do with the change with Vista that Microsoft did to the API??

Quads

Re: Securit Center and NAV2010

plb4333 — Fri, 18 Sep 2009 06:45:25 GMT

Sometimes a reinstall will take care of it. Do you have more than 1 anti-virus or anti-malware software running ?

Re: Security Center and NAV2010

KLR — Fri, 18 Sep 2009 06:54:53 GMT

Win XP SP3 - only Norton AV2010

Re: Securit Center and NAV2010

yogesh_mohan — Fri, 18 Sep 2009 07:19:21 GMT

Hi Ken,

Sometimes, unregistering and re-registering WMIUTILS.DLL file will fix this issue.
1. Click the Start > Run.
2. In the Run dialog box, type the following text:
regsvr32 /u WMIUTILS.DLL
3. Click OK.
4. Restart the computer.
5. Click the Start > Run.
6. In the Run dialog box, type the following text:
regsvr32 WMIUTILS.DLL
7. Click OK.
8. Restart the computer.

If the problem persists, you may need to delete the Repository folder from c:\windows\system32\wbem.Better Ignore the alert from Windows Security Center as you can always check the status of the Norton 2010 program from the taskbar icon. As long as the Norton icon shows GREEN tick, you don't have to worry about the protection of your computer.

Yogesh

Re: Security Center and NAV2010

KLR — Fri, 18 Sep 2009 15:17:04 GMT

Thank you very much for your help.

I did a reinstall last night and that worked.

Wish I had waited to try your fix, Yogesh.

Ken